Taylen Roberts
Clayton,VIC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals, and ability to remain calm when encountering stressful stimuli.
Overview
6
6
years of professional experience
Work History
Console Operator
Evans Petroleum
09.2022 - Current
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Processed approximately 40 sales per hour, including food and beverage orders, and store products.
Kitchen Hand
Pandesal Bakery
09.2020 - 03.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Maintained customer satisfaction by taking orders, and ensuring that any errors with their food were rectified
- Made certain that situations involving irritated or angry persons was dealt with using diplomacy and rationalisation, thus reducing negative outcomes for all parties
Piano Teacher
Individual Clients
03.2018 - 01.2020
- Enhanced student performance by incorporating innovative teaching methods and individualized lesson plans.
- Improved student understanding of piano theory through creative games and activities.
- Increased student retention rates by developing strong relationships with students and their families.
- Developed personalized curriculum for each student to cater to their unique learning styles and needs.
Education
Bachelor of Arts / Bachelor of Primary Education - Archaeology
Monash University
Melbourne, VIC2027
Skills
- Customer Service
- Time Management
- Problem Solving
- Adaptability
- Incident Response
- Kitchen Organization
Accomplishments
2022 Honours Roll for VCE Psychology
Successful completion of Tournament of Minds in 2014, 2015, and 2019
References
References available upon request.
Timeline
Console Operator
Evans Petroleum
09.2022 - Current
Kitchen Hand
Pandesal Bakery
09.2020 - 03.2022
Piano Teacher
Individual Clients
03.2018 - 01.2020
Bachelor of Arts / Bachelor of Primary Education - Archaeology
Monash University
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