Taylor Trovato
SWANSEA
Summary
Versatile and dependable professional with hands-on experience in fast food, retail sales, and pharmacy assistance. Demonstrates strong customer service skills, adaptability in dynamic work environments, and a commitment to quality and efficiency. Skilled in multitasking, teamwork, and maintaining a positive and professional demeanour under pressure. Seeking to contribute my diverse experience and dedication to customer satisfaction in a challenging and rewarding role.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Industrie Clothing
10.2024 - Current
- Demonstrated excellent multitasking skills during busy periods while maintaining a high level of customer service at all times.
- Handled returns and exchanges efficiently, maintaining a positive relationship with customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in maintaining a well-stocked and visually appealing store, resulting in higher sales.
Retail Pharmacy Assistant
Terry White Chemmart
01.2024 - Current
- Assisted customers with prescription refills, requests for over the counter medications and other health care products.
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Front of House Employee
Red Rooster
05.2023 - 01.2024
- Handled high-pressure situations maintaining excellent service standards even during peak hours or understaffed shifts.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Kitchen Hand
Caves Beach Bar and Bungalows
04.2022 - 04.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Education
Bachelor of Pharmacy -
University of Newcastle
Newcastle, NSW2022-2023 -
Alesco Senior College
Charlestown2019-2022 -
St Mary's Catholic College
GatesheadSkills
- Strong work ethic
- Customer service
- Stock management
- Upselling strategies
- Attention to detail
- Time management
Timeline
Sales Assistant
Industrie Clothing
10.2024 - Current
Retail Pharmacy Assistant
Terry White Chemmart
01.2024 - Current
Front of House Employee
Red Rooster
05.2023 - 01.2024
Kitchen Hand
Caves Beach Bar and Bungalows
04.2022 - 04.2023
Bachelor of Pharmacy -
University of Newcastle
2022-2023 -
Alesco Senior College
2019-2022 -
St Mary's Catholic College
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