Ted Kelly
Melbourne,VIC
Summary
Enjoys customer service and sales support. Utilises eloquent communication skills to foster positive client relationships and promote sales processes. Diligent focus on team collaboration and fostering strong connections between staff and clients. Effective and upbeat communicator. Skills include customer service, sales techniques, and making customers feel welcome and appreciated. Employers most value positive, smiley attitude.
Overview
4
4
years of professional experience
Work History
Deli Assistant
IGA Plus Liquor
09.2023 - 02.2024
- Utilised safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimise risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging products.
- Restocked supplies and prepared additional ingredients during downtime before expected busy periods.
- Created appealing food arrangements for party trays and specialized orders.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Cashier Assistant
IGA Plus Liquor
11.2019 - 02.2024
- Met customer needs through polite, friendly and attentive service.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanour towards customers and colleagues.
File Clerk
Leske's Jewellers
04.2022 - 07.2023
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Located and retrieved requested documents in accordance with established policies.
- Managed sensitive or confidential files with attention to data security and storage policies.
Sales Assistant
Leske's Jewellers
04.2022 - 07.2023
- Educated customers about proper care and maintenance practices for their jewellery purchases, ensuring long-lasting satisfaction.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Exceeded personal sales targets regularly by employing upselling techniques and suggesting complementary accessories during transactions.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Displayed merchandise by arranging in appealing ways to boost sales.
Education
Bachelor of Arts - Politics & International Studies, Law & Justice
University of Melbourne
Parkville, VIC12-2028
High School Diploma -
Emmanuel College
Warrnambool, VIC11-2024
Skills
- Product presentation
- Product scanning
- Teamwork and collaboration
- Flexible schedule
- Friendly and outgoing
- Exceptional customer service
- Product knowledge expertise
- Building rapport
- Strong communication and interpersonal skills
- Customer relations
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Deli Assistant
IGA Plus Liquor
09.2023 - 02.2024
File Clerk
Leske's Jewellers
04.2022 - 07.2023
Sales Assistant
Leske's Jewellers
04.2022 - 07.2023
Cashier Assistant
IGA Plus Liquor
11.2019 - 02.2024
Bachelor of Arts - Politics & International Studies, Law & Justice
University of Melbourne
High School Diploma -
Emmanuel College
Similar Profiles
William KingWilliam King
Team Member at IGA Plus LiquorTeam Member at IGA Plus Liquor
Emily Munro 30/04/1999Emily Munro 30/04/1999
Liquor Store Manager at IGA Plus LiquorLiquor Store Manager at IGA Plus Liquor
Ethan SolomonEthan Solomon
Retail Worker at IGA Plus LiquorRetail Worker at IGA Plus Liquor