Summary
Overview
Work History
Education
Skills
Timeline
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Terri Gultzow

Bundaberg

Summary

Dynamic and dedicated professional with a strong work ethic, experienced at Olsen's Corner Foodworks. Proven expertise in safe food handling and customer service, consistently enhancing product presentation and team efficiency. Recognized for training new staff and fostering a clean, organized workspace, ensuring optimal food safety and satisfaction. Diligent [Desired Position] with extensive experience in food preparation and customer service within deli environments. Known for maintaining high standards of cleanliness and presentation, contributing to positive customer experience. Demonstrated skills in team collaboration and adapting to changing demands.

Overview

31
31
years of professional experience

Work History

Deli Assistant

Olsen's Corner Foodworks
04.2018 - Current
  • Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Collaborated with team members to complete daily tasks efficiently, ensuring a smooth workflow within the department.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards for optimal food safety.
  • Assisted in training new employees on proper use of equipment, safety procedures, and company policies.

Duty Manager/ Retail Assistant

Moloneys Friendly Grocer
04.2012 - 09.2018
  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.

Commercial Floor Laying

Self Employed
01.1994 - 01.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.

Education

North Bundaberg State High School
Bundaberg, QLD
12-1988

Skills

  • Product presentation
  • Meat slicing expertise
  • Cleanliness and sanitation
  • Food safety
  • Equipment safety
  • Food preparation
  • Order taking
  • Sanitation practices
  • Allergen awareness
  • Strong work ethic
  • Customer service
  • Honesty and integrity
  • Cleaning and sanitizing
  • Loading and unloading
  • Verbal and written communication
  • Interactive communication skills
  • Food preparations
  • Heavy lifting
  • Safe food handling
  • Proper food handling
  • Equipment use
  • Work area maintenance
  • Product stocking and rotation
  • Cooking
  • Equipment operation
  • Product knowledge
  • Safe food handling practices
  • Food safety compliance
  • Product displays and showcases

Timeline

Deli Assistant

Olsen's Corner Foodworks
04.2018 - Current

Duty Manager/ Retail Assistant

Moloneys Friendly Grocer
04.2012 - 09.2018

Commercial Floor Laying

Self Employed
01.1994 - 01.2012

North Bundaberg State High School

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Terri Gultzow