Tee Chayopun
Browns Plains,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Concierge
The University Of Queensland
05.2023 - Current
- Responded to consumer inquiries via phone, email, and in-person contacts in a timely and professional manner.
- Greeted guests upon arrival and offered directions to key amenities.
- Guided clients to the appropriate conference room with precision and clarity.
- Generated detailed end-of-day report, providing accurate and concise summaries of daily activities and outcomes.
- Coordinate a range of competing work demands to achieve specified objectives within agreed timelines.
- Assisting new staff in acclimating to their roles by providing guidance on task initiation, execution, and completion procedures.
- Assisted with timely food delivery and guest requests.
Conference and Event Attendant
Customs House
05.2023 - Current
- Greeted customers with smile and provided friendly, knowledgeable service.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
- Assisted with timely food delivery and guest requests.
Conference & Event Attendant
Pullman And Mercure
09.2022 - 10.2023
- Set conference rooms promptly and accurately to specifications described on function sheets.
- Liaise with Kitchen on special requests or dietary requirements
- Promote safe workplace by recognising hazards and promoting general OHS practices
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Understanding client requirements to effectively facilitate their needs.
- Complying with supervisor's instructions.
Voluntary Worker
Logan City Council
06.2022 - 05.2023
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Assisted with event coordination and on-site support
- Setting up venues for events, including chairs and decorate venues.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Receptionist
The Lounge Thai Hand & Foot Spa
12.2020 - 02.2022
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or messenger.
- Managing customer expectations – executing effective solutions in timely manner.
- Upselling & Closing sale.
- Daily cash & EFTPOS management.
Sale Representative/Marketing Assisitant
Eduyoung
04.2019 - 04.2020
- Leverage a refined proficiency in submitting applications to institutions, securing offers, and facilitating seamless enrolments.
- Cross-selling and Upselling.
- Thoroughly address client inquiries, requests, or complaints with diligence, furnishing pertinent information and assistance as needed.
- Establish, develop and maintain positive business and customer relationships
- Managed daily outbound calls to discern services that cater to fundamental needs.
- Maintained organized, presentable merchandise to drive continuous sales.
- Managing diaries, organising meetings and functions, implementing efficient systems.
- Engaging in negotiation for presentations and collaborating with both internal and external stakeholders.
- Achieve agreed upon sales targets and outcomes within schedule.
- Produced content for social media platforms; Facebook, Instagram, and Twitter .
- Generated 50,000 retweet.
- Elevated sales by 10% within a two-month period.
- Strategise, plan, and execute marketing campaigns.
- Conducting market and client research.
- Generate comprehensive reports on marketing performance.
Marketing Assistant
AIESEC (University Club)
02.2019 - 02.2020
- Generated compelling content for Facebook and Instagram platforms.
- Successfully recruited 60 university students within a 3-day period for club membership and internship programs.
- Enhanced and trained new sales team associates in product knowledge, selling techniques, and club procedures.
- Ensured positive initial interactions to welcome and engage existing, new, and potential customers.
- Conducted research, brainstormed creative ideas, and executed marketing campaigns.
- Developed and implemented strategies to enhance current and past marketing initiatives.
- Spearheaded the creation of online strategic initiatives."
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Tracked marketing efforts to monitor results in real-time.
Education
Bachelor of Business - Marketing
Queensland University of Technology
Brisbane, QLDDiploma of Business -
Queensland University of Technology
Brisbane, QLDSkills
- Strong interpersonal and interpersonal skills
- Strong work ethic
- Resilience
- Customer service
- Attention to detail
- Managing Multiple Tasks
- Problem Solving
- Organisation skill
- SEO
Additional Information
- Unlimited Work Entitlements.
- Fully vaccinated
Accomplishments
- Awarded " Waitress of the year''.
References
Available upon request.
Timeline
Concierge
The University Of Queensland
05.2023 - Current
Conference and Event Attendant
Customs House
05.2023 - Current
Conference & Event Attendant
Pullman And Mercure
09.2022 - 10.2023
Voluntary Worker
Logan City Council
06.2022 - 05.2023
Receptionist
The Lounge Thai Hand & Foot Spa
12.2020 - 02.2022
Sale Representative/Marketing Assisitant
Eduyoung
04.2019 - 04.2020
Marketing Assistant
AIESEC (University Club)
02.2019 - 02.2020
Bachelor of Business - Marketing
Queensland University of Technology
Diploma of Business -
Queensland University of Technology
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