Telissa ludwig
Veresdale,QLD
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cafe Manager
HQ ESPRESSO
JImboomba, QLD
05.2024 - Current
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
- Interacted with customers to provide assistance with menu selections and any other inquiries or complaints they may have had.
- Scheduled shift rotations for employees to maximize operational efficiency while minimizing labor costs.
- Ensured all work areas were kept clean and hygienic according to health regulations.
- Analyzed financial data related to sales, profits, budgeting., in order to make informed decisions regarding the cafe's future direction.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
Administrative Officer
A.J Bush & Bush Pty Ltd
Beaudesert, QLD, 4285, Queensland
07.2022 - 05.2024
- Provided administrative support to department staff including preparing mailings; photocopying; collating; faxing; scanning documents.
- Compiled daily activity logs and updated records with pertinent information on a regular basis.
- Answered incoming calls promptly and professionally.
- Greeted visitors warmly upon arrival at office reception area.
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Laboratory Assistant
GELITA AUSTRALIA PTY LTD
Beaudesert, QLD, 4285, Queensland
02.2021 - 07.2022
- Performed laboratory experiments, including setting up and operating laboratory equipment.
- Collected, recorded and analyzed data from various tests.
- Conducted quality control checks on products to ensure accuracy of results.
- Analyzed test results using statistical methods and software programs.
- Prepared lab for daily operations by stocking materials and equipment.
Education
High School Diploma -
BEAUDESERT STATE HIGH SCHOOL
BEAUDESERT12-2007
Skills
- Customer Engagement
- Business marketing
- Social Media Marketing
- Menu Updating
- Marketing
- Expiration Monitoring
- Health and Safety Regulations
Languages
English
Professional
Certification
- FIRST AID
Affiliations
- CAMPING
- FAMILY
- ART AND CRAFT
Timeline
Cafe Manager
HQ ESPRESSO
05.2024 - Current
Administrative Officer
A.J Bush & Bush Pty Ltd
07.2022 - 05.2024
Laboratory Assistant
GELITA AUSTRALIA PTY LTD
02.2021 - 07.2022
High School Diploma -
BEAUDESERT STATE HIGH SCHOOL
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