Chloe Morgan

My employment at Kmart focuses primarily on customer service and general merchandising tasks, as well as stock management, and back-of-house duties, including:

• Using point-of-sale systems to track inventory levels and properly restock shelves.
• Managing cash register operations using POS system and processed sales.
• Placing special orders or called other stores to find desired items.
• Addressing customer questions and concerns regarding products and services.
• Providing support to colleagues in order to ensure smooth running of operations, including the training of junior staff members.
• Answering customer inquiries regarding product features, pricing, and availability in store and over the phone.
• Adhering to loss prevention policies, identifying and reporting potential security issues.
• Implementing visual merchandising standards, creating attractive displays to increase sales.

• Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
• Effectively multitasked within fast-paced environment.
• Responsible service of alcohol.
• Responsible handling of food.
• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Followed health, safety and sanitation guidelines to pass state inspections.
• Prepared and served hot or cold beverages.

• Used computer system and point-og to retrieve customer information, part number inventory and status of purchase orders.
• Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Used point-of-sale systems to track inventory levels and properly restock shelves.
• Provided excellent customer service to clients in person and over the phone.
• Managed cash register transactions accurately and efficiently.
• Greeted customers and provided assistance with product selection.
• Accepted and completed cash, check and credit card payments.
• Maintained knowledge of sales and promotions, return policies and security practices.