Jacqui Lynn
Woongarra,NSW
Summary
Adept at disability awareness and problem-solving, I significantly enhanced client quality of life at Sunnyfield Disability Services. As a Small Business Owner, I grew a loyal customer base through exceptional relationship building and creative thinking. My leadership in education further showcases my ability to foster team collaboration and improve learning environments.
Overview
11
11
years of professional experience
Work History
Disability Support Worker
Sunnyfield Disability Services
01.2022 - Current
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
Small Business Owner
Simply Mad About Christmas
06.2021 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Interacted well with customers to build connections and nurture relationships.
- Promoted business via social media to generate leads and maximize brand identity.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
School Learning Support Officer
Department Of Education
02.2014 - 07.2021
- Participated in ongoing professional development learning.
- Collaborated with staff members to enhance student learning environment.
- Collaborated with teachers to create Individualised Learning Plans for students with additional needs.
- Plan & supervise social skills groups for students.
- Provide communication to school familes through the Skoolbag app.
- Assisted in office administration during peak periods.
Education
No Degree - Diploma of Community Services (Case Management)
TAFE NSW
NSW04-2022
Skills
- Problem-solving
- Relationship building
- Disability awareness
- Documentation and reporting
- Client confidentiality
- Incident reports
- Disability services
- Creative thinking
- Family communication
- Emotional support
- Team leadership
Timeline
Disability Support Worker
Sunnyfield Disability Services
01.2022 - Current
Small Business Owner
Simply Mad About Christmas
06.2021 - Current
School Learning Support Officer
Department Of Education
02.2014 - 07.2021
No Degree - Diploma of Community Services (Case Management)
TAFE NSW
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