Tenaya Russell
Eden,NSW
Summary
I am a highly motivated and active learner seeking a position where I can utilise my skills in order to contribute to the success and growth of the organisation and to expand my knowledge and experience.
Overview
5
5
years of professional experience
Work History
Retailer
Best&Less
Merimbula, NSW
03.2024 - Current
- Resolved customer complaints professionally, ensuring their satisfaction while maintaining company guidelines.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted in the planning and execution of special events such as holiday promotions or clearance sales for boosting revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Used in-store system to locate inventory and place special orders for customers.
Cleaner
Playability
Eden, NSW
07.2023 - 02.2024
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Self-motivated, with a strong sense of personal responsibility.
Labourer
Eden Aboriginal Lands Council
Eden, NSW
03.2022 - 04.2022
- Resolved customer complaints professionally, ensuring their satisfaction while maintaining company guidelines.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted in the planning and execution of special events such as holiday promotions or clearance sales for boosting revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Used in-store system to locate inventory and place special orders for customers.
Kitchen Hand
McDonald's
Merimbula, NSW
02.2020 - 06.2021
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
- Cleaned and maintained work areas, equipment and utensils.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Maintained composure and work quality while under stress.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed recipes and chef instructions to prepare food correctly.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Stocked and rotated food items according to expiration dates.
- Monitored food temperature, discarding items not stored correctly.
- Lifted and carried heavy materials.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed food safety practices and sanitation guidelines.
- Maintained high personal grooming standards and uniform presentation.
- Ensured kitchen cleanliness and hygiene standards were maintained, significantly reducing cross-contamination risks.
- Enhanced customer satisfaction by quickly resolving issues related to food quality or preparation times.
- Coordinated with front-of-house staff to ensure smooth service during peak dining hours.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Year 11, Single Term of Year 12
Sapphire Coast Anglican College
Bega, NSW04.2024
Skills
-Certificate in Hygienic Practices for Food safety and Services
-Barista Certificate
-RSA Certificate
Timeline
Retailer
Best&Less
03.2024 - Current
Cleaner
Playability
07.2023 - 02.2024
Labourer
Eden Aboriginal Lands Council
03.2022 - 04.2022
Kitchen Hand
McDonald's
02.2020 - 06.2021
Year 11, Single Term of Year 12
Sapphire Coast Anglican College