Teniel Kirkby
Gladston,.,QLD
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
4
4
years of professional experience
Work History
Venue Manager
The Club Hotel
Gladstone, QLD
08.2022 - Current
- Elevate business performance and improve regional impact while delivering focused venue contributions and returns on managed assets and investments.
- Facilitate venue leadership that empowers, inspires, and cultivates managers to reach optimal outcomes.
- Enhance, promote, and direct strategic business objectives in venue to ensure alignment with overall business aims.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Assistant Operations Manager
Heron Island Resort
Gladstone, QLD
11.2021 - 08.2022
- Monitored daily operations for compliance with quality standards and safety regulations.
- Analyzed current trends in industry practices to develop new strategies for success.
- Identified areas for process improvement and developed strategies to enhance efficiency.
- Maintained accurate records of financial transactions and employee data.
Education
Advanced Diploma of Hospitality - Hospitality and Tourism Management
Canberra Institute of Tech
Canberra, ACT10-2014
Skills
- Budget oversight
- Regulatory compliance
- Client relationship management
- Operational strategy
- Crisis management
- Process optimization
- Payroll administration and timekeeping
- Relationship building
- KPI tracking
- Budgeting and cost control
- Policy development and enforcement
- Business intelligence
Timeline
Venue Manager
The Club Hotel
08.2022 - Current
Assistant Operations Manager
Heron Island Resort
11.2021 - 08.2022
Advanced Diploma of Hospitality - Hospitality and Tourism Management
Canberra Institute of Tech