Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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TERRI-LOUISE DELLA-TORRE

Second Valley,Australia

Summary

Dynamic and results-driven professional with extensive experience at Weeroona Hotel, excelling in gaming and bar operations. Proven track record in staff leadership and exceptional customer service, ensuring guest satisfaction. Skilled in cash handling and inventory management, consistently maintaining high standards of hygiene and efficiency in fast-paced environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Responsible Person / Gaming Manager / Bartender / Waitress / Kitchen Hand / Cleaner

Weeroona Hotel
Wallaroo, South Australia
01.2020 - 10.2025
  • Managed day-to-day bar and gaming operations with adherence to Responsible Person, RSA, and licensing requirements.
  • Supervised and supported staff to maintain consistent service quality.
  • Oversaw cash handling, reconciliations, and gaming reporting accurately.
  • Managed stock control, reordering, and venue opening/closing.
  • Provided professional and friendly service to ensure guest satisfaction.

Barista / Responsible Person

Café Mia
Wallaroo, South Australia
01.2016 - 09.2019
  • Prepared and served high-quality barista-made coffee and menu items.
  • Conducted daily operations and supervised staff as Responsible Person.
  • Handled POS transactions and daily reconciliations.
  • Maintained efficiency, cleanliness, and presentation in a busy café environment.

Waitress / Barista

Mediterranean Café Ristorante
Glenelg, South Australia
09.2013 - 12.2015
  • Provided quality table service and beverage preparation.
  • Processed orders and payments promptly and accurately.
  • Maintained dining area hygiene and customer service standards.

Education

Year 10 Completed -

Secondary School
South Australia

Skills

  • Exceptional customer service and communication
  • Staff leadership & supervision
  • Gaming and bar operations
  • Cash handling & POS systems
  • Beverage preparation & mixology
  • Food safety & hygiene compliance
  • Stock control & inventory management
  • Organisation & time management

Certification

  • Certificate III in Hospitality
  • Certification in Barista-Made Coffee
  • Responsible Person (RP) Badge
  • Gaming Manager's Badge
  • Responsible Service of Alcohol (RSA)
  • TAB Training (Approved Wagering Operator)

References

Available on request

Timeline

Responsible Person / Gaming Manager / Bartender / Waitress / Kitchen Hand / Cleaner

Weeroona Hotel
01.2020 - 10.2025

Barista / Responsible Person

Café Mia
01.2016 - 09.2019

Waitress / Barista

Mediterranean Café Ristorante
09.2013 - 12.2015

Year 10 Completed -

Secondary School
TERRI-LOUISE DELLA-TORRE