Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Teyannah Black

Merrylands,NSW

Summary

Hardworking and passionate job seeker with strong organisation, problem solving and conflict resolving skills eager to secure a rewarding role. Strong work ethic and ready to help team achieve company goals. Kind and excellent communicator who is able to work unsupervised and quickly learn new skills. Willingness to take on added responsibilities to meet team goals. Focused on greeting all customers positively, creating respectful and positive relationships with team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Child Care Educator

Little Miracles Preschool And Long Daycare
04.2021 - Current
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Modeled positive behaviour and communication skills for students.
  • Monitored classroom to verify safe and secure environment.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Supported students in developing self-esteem and self-confidence.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Encouraged use of technology to support student learning.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Organised and supervised large and small group activities.
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.

Fast Food Team Member

McDonald's Restaurant
08.2017 - 04.2021
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximising repeat business.
  • Trained newly hired employees on routine tasks and customer service.
  • Processed orders on POS system and accepted cash and charge payments.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Made change and returned correct cash and coin to patrons.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Contributed to increased sales by upselling menu items and promoting limited-time offers.
  • Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.

Education

Diploma of Early Childhood, Education And Care - Child Care

Kool Kids Training College
03.2024

Certificate III in Earlychildhood Education And Ca - Childcare

Kool Kids Training College
02.2022

Higher School Certificate -

Erina High School
Erina, NSW
09.2020

Skills

  • Role Playing and Interaction Methods
  • Socialisation Techniques
  • Exceptional Organisational Skills
  • Sanitation and Hygiene
  • Head Start Standards
  • Positive Reinforcement
  • Cultural Sensitivity
  • Program Leadership
  • Excellent Communication Skills
  • Emotionally Supportive
  • Time Management
  • Health and Safety
  • Customer Communication
  • Verbal and Written Communication
  • Customer Service
  • Friendly and likeable
  • Active listener
  • Decision-Making
  • Approachable
  • POS Systems
  • Teamwork and Collaboration
  • Working under pressure
  • Team leader
  • Problem solver
  • Patience and Empathy
  • CPR and First Aid

Accomplishments

  • Trained a number of Little Miracles and Mcdonalds employees.
  • Completed HSC
  • Completed a Certificate III of Early Childhood Education and Care
  • Completed Diploma of Early Childhood Education and Care
  • Crew trainer at Mcdonald's
  • Room Assistant at Little Miracles

Certification

Indi Dawson - Room Leader at Little Miracles

0423850516

Tania Pamies - Owner of TK Windows and Doors

Character reference

Phone; 0418261840

Timeline

Child Care Educator

Little Miracles Preschool And Long Daycare
04.2021 - Current

Fast Food Team Member

McDonald's Restaurant
08.2017 - 04.2021

Diploma of Early Childhood, Education And Care - Child Care

Kool Kids Training College

Certificate III in Earlychildhood Education And Ca - Childcare

Kool Kids Training College

Higher School Certificate -

Erina High School

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Teyannah Black