THARINDI GAMAARACHCHI
Chadstone,VIC
Summary
Skilled in customer engagement, product presentation, and optimizing displays to drive sales. Keen on delivering high standards and enhancing overall customer satisfaction and gaining knowledge through the process. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Mellow Food Products
09.2023 - 06.2024
- Providing customers with the necessary help and recommendations in selecting products
- Processing transactions at the point of sale
- Unpack deliveries, replenish shelves and arrange product display
- Assist with stock keeping and inventory management
- Working with team members to assure the organization’s objectives are met on time
- Keeping the store clean, tidy and organized
Kitchen Hand / Waitress
Mellow Food Products
06.2023 - 09.2023
- Assisted in preparing and plating food
- Maintained cleanliness and organization in the kitchen and dining areas
- Provided excellent customer service by promptly taking orders and addressing customer inquiries
- Supported team members during peak hours in waitressing
Merchandising Executive – Inflight Duty Free
King Power Traveler
02.2023 - 06.2023
- Evaluate market trends
- Reconciling prices and terms of sales with suppliers and manufacturers
- Review proposal received from suppliers and ensured they fulfill the company's standard and prices
- Coordinating with vendors to guarantee that orders are delivered on time and within budget
- Exploring new suppliers to find competitive new products
Education
MBA - Business Analytics
La Trobe University
02.2025
BBA - Logistic and Supply Chain Management
Sri Lanka Institute of Information Technology
Sri Lanka03.2023
Skills
- Customer service
- Customer engagement
- Negotiation skills
- Visual merchandising
- Inventory control
- Food handling
- Professional Cleaning
- Communication and interpersonal skills
- Leadership and training
References
- Mr. Roshan Thilakarathne, Operations Manager, Empire Hospitality Australia Pty Ltd, Roshan@empirehospitality.com.au, 0402 934 060, 11 Marmion Place, Docklands, Vic, 3008
- Mrs. Swarna Wimalasiri, Associate Professor, Department of Food Science and Technology, University of Peradeniya, swarnaw@pdn.ac.lk, +94 773569609, 171, Old Gampola Rd, Meewathura, Peradeniya
Languages
English
Professional
Singhala
Professional
Timeline
Sales Assistant
Mellow Food Products
09.2023 - 06.2024
Kitchen Hand / Waitress
Mellow Food Products
06.2023 - 09.2023
Merchandising Executive – Inflight Duty Free
King Power Traveler
02.2023 - 06.2023
MBA - Business Analytics
La Trobe University
BBA - Logistic and Supply Chain Management
Sri Lanka Institute of Information Technology
Similar Profiles
Nasim SarjanyNasim Sarjany
Scientific Evaluator (BI-03) at Health Products and Food Branch, Marketed Health Products Directorate, Marketed Pharmaceuticals Bureau, Scientific Section of OpioidsScientific Evaluator (BI-03) at Health Products and Food Branch, Marketed Health Products Directorate, Marketed Pharmaceuticals Bureau, Scientific Section of Opioids
MERLINDA RIBEIRO DE JESUSMERLINDA RIBEIRO DE JESUS
Machine Operator at Steggles Food Products Pty LimitedMachine Operator at Steggles Food Products Pty Limited
KEVIN BASDEOKEVIN BASDEO
Logistics and Purchase Manager at Florida Food ProductsLogistics and Purchase Manager at Florida Food Products