THI HUONG TRA NGUYEN
Braybrook,VIC
Summary
I am a motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. I am a friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
1
1
year of professional experience
1
1
Certification
Work History
ALL ROUNDER BARISTA
T & TEA COFFEE
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Barista
Highland Coffees
12.2022 - 07.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
DIPLOMA OF BUSINESS -
KINGSTON ACADEMY OF AUSTRALIA
Melbourne, VIC11.2026
Skills
- Ordering Procedures
- Cash Handling
- Foam Art
- Coffee Expertise
- Food Running
- Opening and Closing Duties
- Espresso Machine Operation
- Beverage Preparation
- Active Listener
- Excellent Memory
- Adaptive and Creative
- Team Player
- Safe Food Handling
- Customer Service
Certification
- Certified of Barista
Additional Information
AVAILABILITY:
- MONDAY AND TUESDAY: ALL DAY
- WEDNESDAY AND THURSDAY: 3PM TO 9PM
Languages
Vietnamese
Native or Bilingual
Timeline
ALL ROUNDER BARISTA
T & TEA COFFEE
08.2023 - Current
Barista
Highland Coffees
12.2022 - 07.2023
DIPLOMA OF BUSINESS -
KINGSTON ACADEMY OF AUSTRALIA
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