Thi Minh Anh LE
Sydney,NSW
Summary
Energetic Gaming Attendant known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in customer service, and game maintenance—Excel in communication, teamwork, and problem-solving to enhance player experience and resolve issues swiftly. Self-motivated professional experienced in initiating positive outcomes for all guests. Committed to supporting patrons and enticing visitors to enjoy attractions. Dedicated to safety precautions and promoting positive environment.
Overview
6
6
years of professional experience
Work History
Business Manager
Anh Nhan Trading Service Company Limited
Ho Chi Minh, Vietnam
09.2021 - 01.2025
- Ensured compliance with legal, regulatory, and ethical standards across the organization.
- Monitored progress by establishing plans, budgets and measuring results.
- Negotiated pricing agreements with vendors and suppliers based on organizational needs.
- Provided training sessions for employees on new software systems used in business operations.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Created effective business plans to focus strategic decisions on long-term objectives.
Waitress
Ussina
HCMC, Vietnam
02.2020 - 09.2020
- Served food and beverages to patrons and confirmed complete orders.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Assisted other wait staff members in times of heavy customer traffic.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Bubble Tea Barista
Crown Tea
Wetherill Park, NSW
10.2018 - 06.2019
- Prepared and served hot or cold beverages.
- Restocked product displays based on demand and projected sales.
- Cleaned and sanitized service or seating areas, following health protocols, and food safety standards.
- Stocked customer service stations with paper products or beverage preparation items.
- Ordered and received supplies to restock beverage items.
- Input orders into the point-of-sale system and handle customer payments.
- Worked with cross-functional teams to achieve goals.
Education
High School Diploma -
Tue Duc High School
Ho Chi Minh City06-2022
Bachelor of Business - Business
Western Sydney University
Parramatta, NSWSkills
- Excellent communication
- Teamwork and collaboration
- Flexible schedule
- Active listening
- Adaptable and flexible
- Health and safety standards
- Gaming machine maintenance
- Customer assistance
- Adaptability
Languages
Vietnamese
Native/ Bilingual
English
Professional
Timeline
Business Manager
Anh Nhan Trading Service Company Limited
09.2021 - 01.2025
Waitress
Ussina
02.2020 - 09.2020
Bubble Tea Barista
Crown Tea
10.2018 - 06.2019
High School Diploma -
Tue Duc High School
Bachelor of Business - Business
Western Sydney University
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