Thi My Hien Nguyen
NORANDA WA,WA
Overview
3
3
years of professional experience
1
1
Certification
Summary
Compassionate Aged Care Worker with experience at THE CO-Group, skilled in dementia care and mobility assistance. Enhanced residents' quality of life through personalized care plans and engaging social activities. Proven ability to collaborate with healthcare professionals and provide exceptional support, ensuring comfort and dignity for all residents.
Work History
Aged Care Worker
THE CO- Group
Perth, WA
02.2024 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Administered medication as per prescribed schedules, maintaining accurate records.
- Collaborated with healthcare professionals to develop personalized care plans.
- Monitored residents' health conditions, reporting changes to nursing staff promptly.
- Facilitated social activities, promoting engagement and mental well-being among residents.
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
Restaurant Waiter
Pho Trang
Perth, WA
04.2023 - 03.2024
- Provided exceptional customer service by anticipating needs and responding promptly to inquiries.
- Coordinated food and beverage orders with kitchen staff to ensure timely delivery and accuracy.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new staff on menu knowledge and service procedures for improved efficiency.
- Processed cash and credit transactions accurately, ensuring compliance with financial protocols.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Education
No Degree - English Education
Balga Tafe
Perth, WASkills
Toileting support
Personal hygiene assistance
Dementia care
Feeding assistance
Mobility assistance
Compassionate care
Elderly exercise programs
Certification
First aid certificate
DNIS
Languages
Vietnamese
Native or Bilingual
Timeline
Aged Care Worker
THE CO- Group
02.2024 - Current
Restaurant Waiter
Pho Trang
04.2023 - 03.2024
No Degree - English Education
Balga Tafe