Thi Thanh Ngoc Nguyen
Canley Vale
Summary
Dynamic hospitality and sales professional with a proven track record at Bar Asia , excelling in client relations and innovative problem-solving. Recognized for enhancing guest satisfaction and fostering loyalty through exceptional service and effective communication. Proficient in point-of-sale systems, ensuring efficient transactions while maintaining a positive, organized environment.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Alice Nguyen
Annadale
04.2025 - 11.2025
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Assisted in maintaining cleanliness and organization of dining areas and guest facilities.
- Operated point-of-sale systems for accurate order processing and transaction handling.
- Collaborated with team members to streamline service delivery during peak hours.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Sales Assistant
Linh Dao
Sydney Olympic Park, NSW
04.2023 - 04.2025
- Assisted customers with product selection, enhancing shopping experience and satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained product displays, contributing to an organized and visually appealing store environment.
- Collaborated with team members to restock inventory, improving product availability and sales opportunities.
- Handled customer inquiries and complaints effectively, fostering positive relationships and loyalty.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
High School Diploma -
Canley Vale High School
Canley Vale2025
Skills
- Client relations and customer service
- Front desk communications
- Clear instructions and communications
- Problem identification
- Innovative thinking
Languages
Vietnamese
Full Professional
Timeline
Hospitality Worker
Alice Nguyen
04.2025 - 11.2025
Sales Assistant
Linh Dao
04.2023 - 04.2025
High School Diploma -
Canley Vale High School