Enthusiastic Spa Receptionist promoting positive impressions and quality customer service skills. Exhibits good manners, assists clients in treatment rooms and properly addresses scheduling issues. Consistently exceeds business expectations and customer satisfaction.
● Welcome warmly, opened door and engaged guests to learn how to best served needs
● Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
● Explaining menu item, taking orders and delivering food courses according to instruction
● Accepting cash and credit card payment.
●Proposing suitable products per customer technical specifications, and leading engineering activities from the quotation phase until successfully launching the products into manufacturing.
●Collecting the voice of the customer and translating it into functional specifications.
●Suggest new technology and provide innovative design or manufacturing approaches for top-selling products.
Supporting operations team regarding continuous improvement and issue resolution. Being involved in cost-out activities through localization