Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thitraphon Joosawat

Brisbane,QLD

Summary

Enthusiastic Spa Receptionist promoting positive impressions and quality customer service skills. Exhibits good manners, assists clients in treatment rooms and properly addresses scheduling issues. Consistently exceeds business expectations and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Spa Receptionist

Thai Touch Massage And Day Spa
2022.11 - Current
  • Handled payments and processed credit card transactions.
  • Escorted clients to spa areas, treatment rooms, and offices.
  • Communicated with spa team members if clients canceled or changed appointment times.
  • Developed relationships with customers to meet client needs and encourage repeat service.

Waitress

Malee Made In Thailand Restaurant
2022.09 - 2022.11

● Welcome warmly, opened door and engaged guests to learn how to best served needs

● Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

● Explaining menu item, taking orders and delivering food courses according to instruction

● Accepting cash and credit card payment.

Healthy Drink Business

Sai Health
2020.06 - 2022.07
  • Prepare fruits and vegetables components and ingredients and set up station for service
  • Execute creation of designated foods and beverages for customers Works with speed and precision to prepare intricate, precise and delicate creations.
  • Beverages as necessary and checks with customers for overall satisfaction Ensure that and spotless Maintaining cleanliness at all times
  • Design logo and packaging of products
  • Cleaning counters, floors, shelves and refrigerators in their work station checking coolers and shelves to ensure proper stocking of fruits and vegetables and all beverages

Engineering

Siam Toyota Manufacturing CO.,Ltd
2019.10 - 2020.05

●Proposing suitable products per customer technical specifications, and leading engineering activities from the quotation phase until successfully launching the products into manufacturing.
●Collecting the voice of the customer and translating it into functional specifications.
●Suggest new technology and provide innovative design or manufacturing approaches for top-selling products.
Supporting operations team regarding continuous improvement and issue resolution. Being involved in cost-out activities through localization

Education

Certificate III - Hospitality

Canterbury Technical Institute
Brisbane, QLD
04.2024

Bachelor of Engineering -

King Mongkut's University of Technology North BKK
09.2019

Skills

  • RSA Certificate
  • Customer service
  • Food and Beverage Service
  • Friendly, Positive attitude
  • Team player
  • Problem resolving, flexible and
  • Adaptable
  • Billing and Payment Processing
  • Telephone Support

Timeline

Spa Receptionist

Thai Touch Massage And Day Spa
2022.11 - Current

Waitress

Malee Made In Thailand Restaurant
2022.09 - 2022.11

Healthy Drink Business

Sai Health
2020.06 - 2022.07

Engineering

Siam Toyota Manufacturing CO.,Ltd
2019.10 - 2020.05

Certificate III - Hospitality

Canterbury Technical Institute

Bachelor of Engineering -

King Mongkut's University of Technology North BKK
Thitraphon Joosawat