Thomas Kauppila

Traineeship hosted by the City of Gold Coast working in Protective Services Business Support.

• Correspond with third part contractors to complete tasks.
• Manage weekly invoices and reports.
• Allocate and prioritize tasks to the relevant parties.
• Manage and update Excel documents and assist in move towards a paper free office.

Sales Assistant at Gold Mark Southport

• Impressive customer services skills born from spending large parts of the day liaising with customers about different pieces
• Responsibly handles stock, and is in charge of arranging displays of expensive goods
• Experience with processing stock for catalog sales
• Responsible for handling and banking store profit
• Regularly surpasses sales targets with upwards of 20% additional profit
• Detail orientated and proficient in keeping the store presentable and clean.

• Worked as a locomotive drivers assistant for Victoria Sugar Mill in Ingham where I was responsible for coordinating sugar cane shipments with train drivers
• Coordinating with drivers in order to satisfy a manufactured sugarcane production quota
• Worked shift-work shifts during the seasonal period
• Was rostered to work six days a week over a rotating roster for work from 12:00am to 12:00am
• Was made redundant after the sugarcane season finished.

• Worked as a shop assistant in a local pharmacy, was responsible for storekeeping and serving customers
• Able to successfully and neatly stock shelves with product
• Exceptional communication and people skills, especially when addressing customer queries and serving clients
• Experience working with others in a team environment in order to achieve great service.

• Worked as a medical receptionist responding to clients at Ingham Family Medical Practice for two years
• Highly experienced in working with the general public in stressful situations
• Proficient in utilizing most basic computer software programs to input reports
• Experience with handling cash, finalizing billings, and managing floats
• Extremely patient with elderly customers while assisting them.