Thomas (Tom) Williams
Richmond ,VIC
Summary
Outgoing Bar Attendant with 4 years of customer service experience and efficiently delivers exceptional service. Thrives in fast-paced, high-pressure environments. Consistently develops excellent relationships with guests to promote brand and drive repeat business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
MCC Bar Attendant
Delaware North
Melbourne, VIC
07.2023 - Current
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Built excellent relationships with guests to achieve repeat business.
- Ensured that all alcoholic beverages were served responsibly within state regulations.
- Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
- Delivered high-quality beverages in fast-paced, customer-centered setting.
Teacher of Swimming and Water Safety
Geelong Aquatic Centre
Geelong , VIC
06.2022 - 02.2024
- Provided swimming instruction to individuals and groups of all ages.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Maintained a safe and orderly learning environment for all students.
- Encouraged swimmers to progress through drills while providing positive feedback on their performance.
- I taught their ‘Swimming With Disabilities’ program, teaching kids and adults with various disabilities.
Bar Attendant
Geelong Amateur Football Club
Geelong , VIC
04.2023 - 10.2023
- Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
- Ensured that all alcoholic beverages were served responsibly within state regulations.
- Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, glassware as needed.
- Managed closing duties such as restocking items at end of shift.
- Operated cash registers and handled money transactions accurately.
Food and Beverage Server
Truffleduck
Geelong , VIC
11.2021 - 01.2023
- Provided exceptional service to high volume of daily customers.
- Checked back with guests to ensure satisfaction with their meals.
- Worked at functions with a large amount of people, including weddings, parties and funerals.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Greeted guests and provided menus.
Education
Bachelor of Project Management (Honours) -
RMIT
Melbourne, VIC10-2026
High School Diploma -
The Geelong College
Geelong, VIC11-2021
Skills
- Beverage Knowledge
- Salesmanship
- Drink Preparation
- High-Volume Dining
- Efficient Service
- Safe Food Handling
- Problem-Solving
- Teamwork and Collaboration
Certification
- RSA certificate completed on 14/12/2021
- Gold Medallion March 2020 (SLS)
- Bronze Medallion December 2019 (SLS)
- 1st Aid Certificate (June 2022)
- CPR certificate (June 2023)
- Working With Children's Check (2022)
References
Deborah Gill (GAC Owner) 0418 353 254
Andrew Richardson (School Teacher) 0407 851 909
Tiffany Quinlan (HR at LBW Accountants) 0412 251 373
Timeline
MCC Bar Attendant
Delaware North
07.2023 - Current
Bar Attendant
Geelong Amateur Football Club
04.2023 - 10.2023
Teacher of Swimming and Water Safety
Geelong Aquatic Centre
06.2022 - 02.2024
Food and Beverage Server
Truffleduck
11.2021 - 01.2023
Bachelor of Project Management (Honours) -
RMIT
High School Diploma -
The Geelong College