Thu Nguyen

• Efficiently picked and loaded orders, ensuring accuracy and timely delivery.
• Managed stock retrieval based on customer requests, maintaining inventory

accuracy.

• Expertly packed orders, adhering to specific requirements and standards.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

• Led team efforts in operational improvement, resulting in enhanced product quality and service.
• Introduced effective KPIs, motivating staff and fostering a culture of excellence and accountability
• Provided mentorship to new hires, elevating team competencies and cohesion.