Thurga Ambika Jagathesevaran
Hawthorn
Summary
I am a highly skilled Senior Medical Laboratory Staff with expertise in specimen processing, quality control, and laboratory operations. Proven ability to streamline workflows, enhance accuracy, and ensure seamless coordination with clinical teams.
Organized, proactive, and detail-driven, excelling in problem-solving, time management, and multitasking. Thrives in fast-paced environments, takes initiative, and embraces added responsibilities to meet team goals. Committed to optimizing laboratory performance and delivering high-quality results with efficiency and precision.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Laboratory Assistant
Royal Melbourne Hospital
09.2023 - Current
- Specimen Processing – Receive, sort, and process specimens following strict protocols. Ensure accurate labelling and timely transport.
- Administrative Support – Handle enquiries, maintain records, file documents, and assist in report preparation. Manage inventory and order supplies as needed.
- Data Management – Accurately update and track patient and specimen data in the laboratory system while ensuring confidentiality and compliance.
- Troubleshooting & Enquiries – Identify and resolve technical issues, data discrepancies, and workflow concerns. Provide clear and professional responses to enquiries.
- Specimen Packaging & Dispatch – Ensure proper labelling, secure packaging, and timely dispatch of specimens while maintaining compliance with safety regulations.
- Training & Supervision – Train and mentor new laboratory staff, enhancing their proficiency in laboratory procedures and best practices.
Medical Laboratory Technician
Wellington Regional Hospital
07.2019 - 09.2022
- Equipment Maintenance & QC – Perform routine checks, calibrations, and preventive maintenance to ensure accuracy. Identify and report malfunctions for prompt resolution.
- Health & Safety Compliance – Adhere to all safety protocols, SOPs, and infection control guidelines. Report hazards and ensure a safe lab environment.
- Specimen & Form Verification – Review Eclair blood forms, verify specimen accuracy, and ensure proper labelling and documentation. Maintain compliance with lab protocols.
- Troubleshooting & Support – Resolve workflow issues, technical problems, and staff queries. Ensure smooth lab operations by addressing challenges efficiently.
- Incident Reporting – Document and report accidents, near misses, and safety concerns following compliance procedures.
Medical Laboratory Scientist
Stemlife Berhad
01.2016 - 01.2017
- Test Verification & Quality Control – Verified test results against submitted samples, ensuring accuracy, proper labelling, and compliance with laboratory protocols.
- Equipment Maintenance & Troubleshooting – Cleaned, sterilized, and performed routine maintenance on laboratory equipment. Diagnosed and resolved technical issues to minimize downtime. Ensured adherence to cleanroom standards, and company policies for quality and safety.
- Inventory & Supply Management – Managed procurement, tracking, and stock levels of laboratory supplies, preventing shortages and ensuring seamless operations.
- Technical Liaison – Collaborated with equipment suppliers, engineers, and technical teams to coordinate maintenance, repairs, and upgrades for laboratory instruments.
- Patient & Client Support – Assisted hospital patients, healthcare professionals, and external clients by addressing inquiries via phone and email with professionalism and accuracy.
- Sample Processing & Compliance – Recorded and reviewed sample data, ensuring documentation met regulatory requirements and laboratory standards.
- Stem Cell Processing – Expertly handled umbilical cord and cord blood to extract and preserve stem cells, following strict laboratory protocols and quality standards.
Medical Laboratory Scientist
Gribbles Pathology
08.2010 - 12.2013
- Sample Processing & Analysis – Handled, prepared, and analyzed specimens using established laboratory protocols to ensure accuracy and efficiency.
- Test Documentation & Data Entry – Accurately recorded test results using laboratory information systems (LIS) and manual transcription methods.
- Reagent Preparation & Stock Management – Prepared and standardized laboratory reagents while maintaining accurate inventory records to prevent shortages.
- Preventative Maintenance & QC – Conducted routine maintenance on lab instruments, participated in quality control, identified out-of-range values, and implemented corrective actions.
- Performance & Quality Metrics – Consistently met or exceeded targets for accuracy, efficiency, productivity, and customer satisfaction.
- Microbiological Testing & Cultures – Conducted detailed cultures and pathogen identification to support accurate diagnosis and treatment planning.
Education
Bachelor of Science - Biomedical Sciences
Management And Science University
Shah Alam, Malaysia06-2010
Skills
- Organization & Time Management – Strong attention to detail with the ability to handle tasks efficiently under pressure
- Team Collaboration – Strong ability to work effectively in team environments, fostering cooperation and ensuring smooth workflow
- Multitasking & Adaptability – Skilled in managing multiple priorities efficiently, working autonomously, and taking ownership of tasks
- Problem-Solving & Initiative – Ability to troubleshoot, make informed decisions, and improve workflow efficiency
- Customer Service & Interpersonal Skills – Professional and friendly approach when assisting clients, patients, and colleagues
Certification
Qualified Medical Laboratory Technician
NZIMLS (Wellington, New Zealand)
Skills
• Good Manufacturing Practice (GMP)
• Laboratory Information Management
System (LIMS)
• Good Laboratory Practice (GLP)
• Gram staining techniques
• Clean Room & Aseptic Techniques
• Microscopic Analysis
• Automated Laboratory Testing
• Quality Control
• Flow cytometry
Timeline
Medical Laboratory Assistant
Royal Melbourne Hospital
09.2023 - Current
Medical Laboratory Technician
Wellington Regional Hospital
07.2019 - 09.2022
Medical Laboratory Scientist
Stemlife Berhad
01.2016 - 01.2017
Medical Laboratory Scientist
Gribbles Pathology
08.2010 - 12.2013
Bachelor of Science - Biomedical Sciences
Management And Science University
Similar Profiles
Melissa SerratoreMelissa Serratore
Enrolled Nurse at Melbourne Health - Royal Melbourne HospitalEnrolled Nurse at Melbourne Health - Royal Melbourne Hospital
Vimonluk SimarattanayotinVimonluk Simarattanayotin
Environmental Services Housekeeper at The Royal Melbourne Hospital - Royal Park CampusEnvironmental Services Housekeeper at The Royal Melbourne Hospital - Royal Park Campus
Tom TasevTom Tasev
Supervisor at Melbourne Health - Royal Melbourne HospitalSupervisor at Melbourne Health - Royal Melbourne Hospital