Tiahne Clarke
Summary
Dynamic Business Support Officer with a proven track record at the Aboriginal Areas Protection Authority, excelling in financial administration and effective communication. Enhanced operational efficiency through refined processes and provided exceptional support for Board meetings. Committed to continuous learning and team collaboration, ensuring high-quality service delivery and client satisfaction.
Overview
4
4
years of professional experience
Work History
Business Support Officer
Aboriginal Areas Protection Authority
03.2022 - Current
- Assist with provision of high quality and professional business service support and financial management services to staff,
clients and custodians. - Provide financial management support to all business units within the Authority in all financial matters such as
payments, procurement, invoicing clients, tracking revenue and debtor management while maintaining compliance with
relevant Directions and Legislation. - Undertake a range of administrative support functions such as logistical support including travel and charter bookings,
fleet management and office services. - Assist in the co-ordination and financial requirements related to Authority Board meetings, end of month and end of
year processes. - Continually monitor, evaluate, and refine administrative processes and procedures to ensure increased efficiency and
education to staff. - Undertake projects and other support requirements as directed.
Customer Service Team Member
Bunnings Warehouse
05.2021 - 07.2022
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Mentored new hires by sharing best practices and experiences which resulted in faster onboarding and increased confidence in handling customer interactions.
- Delivered prompt service to prioritize customer needs.
Education
Bachelor of Accounting -
Charles Darwin University
Darwin, NT09-2026
Skills
- Administrative support
- Team collaboration
- Effective communication
- Time management
- Financial administration
- Accounts payable
- Account reconciliation
- Willing to learn
- Prioritizing and planning
- Invoice processing
- Financial reporting
Timeline
Business Support Officer
Aboriginal Areas Protection Authority
03.2022 - Current
Customer Service Team Member
Bunnings Warehouse
05.2021 - 07.2022
Bachelor of Accounting -
Charles Darwin University
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