TIANA WILSON
Bellbowrie,Australia
Summary
Motivated and reliable individual with a strong passion for customer service, presentation, and professional growth. Currently preparing to resume a Certificate III in Hairdressing at Demi International while seeking part-time or full-time employment to support my studies. Skilled in teamwork, multitasking, and maintaining high standards in fast-paced environments such as hospitality and reception. Recognised for a positive attitude, reliability, and strong communication skills. Eager to contribute to a supportive workplace while continuing to develop both personally and professionally.
Overview
11
11
years of professional experience
Work History
Stay-at-Home Mum
Stay At Home Mum
12.2015 - Current
- Developed advanced multitasking, organisation, and time management abilities.
- Managed household routines, budgeting, and caregiving responsibilities.
- Maintained a positive and adaptable mindset under pressure.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Receptionist Assistant
Family Business
05.2018 - 07.2022
- Welcomed and interacted with clients in a friendly and professional manner.
- Maintained a clean and organised reception and waiting area.
- Assisted with booking appointments and administrative tasks.
- Gained confidence in customer communication and presentation.
Cleaning Assistant
Family Member
02.2015 - 09.2015
- Ensured cleanliness and sanitisation of residential and office spaces to a high standard.
- Demonstrated strong attention to detail and pride in presentation — skills valuable for salon and client environments.
- Created efficient cleaning routines to maintain organisation and time management.
- Used cleaning chemicals and equipment safely and responsibly.
- Responded to feedback promptly to ensure satisfaction with results.
Babysitter
Private Family
09.2014 - 07.2025
- Provided attentive care for children in a safe, nurturing, and engaging environment.
- Supported learning and development through creative play, reading, and structured activities.
- Communicated effectively with parents regarding routines, progress, and wellbeing.
- Maintained household organisation by tidying play areas and preparing healthy snacks and meals.
- Established consistent bedtime routines to support calm and positive behaviour.
Team Member
Grill'd
06.2023 - 11.2023
- Delivered excellent customer service across kitchen, drive-through, and front-of-house areas in a fast-paced environment.
- Maintained hygiene, food safety, and presentation standards while ensuring efficient order delivery.
- Operated POS systems to process transactions accurately and handle cash payments.
- Developed strong teamwork, multitasking, and communication skills transferable to customer service and salon environments.
- Supported a positive and professional workplace culture through reliability, adaptability, and attention to detail.
- Resolved customer inquiries and complaints with professionalism, enhancing overall guest satisfaction.
Education
High School Studies (Years 8-10) - General Education
Balmoral State High School
Balmoral Qld11-2015
Cert I &II in Information,Digital Media Technology - Cert 1 & 2
Balmoral State High School
Balmoral Qld08-2014
Certificate III - Hairdressing
Demi International
Brisbane, QLDRSA / RSG Certification - undefined
Brisbane CitySkills
- Customer Service & Client Care
- Hair Styling, Washing & Blow Drying (training)
- Colour Mixing & Product Preparation (training)
- Cleaning & Salon Presentation
- Time Management & Organisation
- Reliable and Well-Presented
- Positive and Professional Attitude
- Teamwork & Collaboration
- Cash Handling & POS Operation
- Strong Communication & People Skills
- Problem-Solving & Adaptability
Languages
English
Native or Bilingual
Timeline
Team Member
Grill'd
06.2023 - 11.2023
Receptionist Assistant
Family Business
05.2018 - 07.2022
Stay-at-Home Mum
Stay At Home Mum
12.2015 - Current
Cleaning Assistant
Family Member
02.2015 - 09.2015
Babysitter
Private Family
09.2014 - 07.2025
RSA / RSG Certification - undefined
High School Studies (Years 8-10) - General Education
Balmoral State High School
Cert I &II in Information,Digital Media Technology - Cert 1 & 2
Balmoral State High School
Certificate III - Hairdressing
Demi International