Tianji Li
Kooyong,Australia
Summary
Motivated and adaptable Computer & Network Engineering student with foundation in cyber security and a proven ability to provide excellent customer service. Bilingual in Chinese and English, with experience in customer-facing roles and a passion for solving complex technical problems. Currently pursuing an internship in Cyber Security to leverage my technical knowledge and practical experience towards securing and optimizing IT infrastructures. A quick learner, energetic, and an effective team player who thrives in dynamic environments
Overview
10
10
years of professional experience
Work History
Casual assistance
RIMOWA LVMH Fashion Group
Chadstone, Australia
04.2022 - Current
- Delivered exceptional customer service, consistently receiving positive feedback from clients
- Developed expert knowledge of the brand's products and communicated personalized recommendations, enhancing customer satisfaction
Snowboard Instructor
Camp Hakuba
01.2022 - 01.2023
- Provided tailored snowboard training to over 50 students, from beginners to advanced riders, ensuring safety and improved technique
Assistant
McDonald's
Melbourne, Australia
06.2014 - 03.2016
- Worked efficiently and effectively with team members to provide timely service and achieved excellent customer satisfaction
Education
Bachelor of Engineering (Honours) - Computer & Network Engineering
RMIT University
VIC, Australia01.2025
Skills
- Software Development (C)
- Cyber Security Fundamentals
- Network Engineering
- Problem-solving and Analytical Thinking
- Team Collaboration
Timeline
Casual assistance
RIMOWA LVMH Fashion Group
04.2022 - Current
Snowboard Instructor
Camp Hakuba
01.2022 - 01.2023
Assistant
McDonald's
06.2014 - 03.2016
Bachelor of Engineering (Honours) - Computer & Network Engineering
RMIT University
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