Tiasha Peiris

I am a mature, enthusiastic and reliable individual with 4 years of demonstrated experience in face to face customer service roles. I have strong interpersonal skills ensuring the ability to work in a highly diverse environment in which respectful and effective communication skills are integral. My proven strengths include communication skills, problem solving and respectfulness. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.

• Priceline Pharmacy, St James, WA, 12/01/21, Present, As a casual sales assistant, my roles included serving customers at the tills, processing payments, conducting stock-take and expiry checks, ordering in new stock amongst many more.
• Angelo Street Pharmacy, South Perth, WA, 11/01/18, Present, As a part-time pharmacy assistant, I have been processing prescriptions and refills in accordance with all legal requirements and regulations under the supervision of a pharmacist. I have collected, entered and updated required prescription and patient information, monitored and maintained inventory of medications and pharmaceuticals, screened and referred any questions regarding medications, pharmaceuticals and health matters to pharmacist. My role also includes counselling patients on over the counter pharmaceutical products and diagnosing a variety of conditions under the supervision of a pharmacist. This job opportunity has enabled me to enhance my customer service skills, communicating skills as well be confident in diagnosing conditions and counselling patients. It has taught me how to be responsible in a working environment and have great knowledge of all the products available in store. Most importantly, ensuring that all patients leave the store happy, and wanting to come back again.
• Hill View Pharmacy, Kalamunda, WA, 07/01/20, 04/01/20, I worked as a part time pharmacy assistant where my main roles involved being in charge of front counter, counselling patients on over the counter and some prescription medication, transaction processing, filling prescriptions, Webster packing, cleaning and pulling stock forward, expiry checks, stock counts and delivery Webster medications to aged care centres.
• Math Tutor - Ace Tutoring, 2018, 2019, My roles as a math tutor involved planning suitable and strategic exercises to teach, helping with difficult homework problems, helping to understand difficult concept and overall making sure the child performs to the best of their ability.
• McDonald's, Maddington, WA, 02/01/15, 03/01/16, My roles in working part-time at McDonald's involved managing front counter, handling cash, managing on shift stock cleaning as well as serving drive through. Moreover it has also given me good experience on communicating with people from different cultures and backgrounds. I have maintained a consistent, regular attendance record, displayed friendly, outgoing and energetic behaviour to create a warm, fun atmosphere for guests and provided exceptional service to customers by being knowledgeable, friendly and accommodating.

• S2/S3 Certificate in the supply of Pharmacy Medicines and Pharmacists Only Medicines
• Certificate II in Music Industry
• Hand Hygiene Certificate
• Highest Achiever Award - Health Studies ATAR
• 100% Attendance at Kent Street SHS
• Western Australian Certificate of Education (WACE)
• Participant of Media and Arts at Kent Street Senior High School (2014-2017)
• Mentor of Leadership at Curtin University for Women in Mining Challenge (2014)

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday
• Saturday mornings
• Public Holidays

• Katherine Pettite, Angelo Street Pharmacy, Pharmacist Manager, +61438914158
• Zi Seet, Angelo Street Pharmacy, Pharmacist, +61411017991

• Effective Communication Skills: Working in a retail and fast food industry has helped me improve communication and customer service skills as I am required to assist customers from various cultural backgrounds.
• Multilingual: Can fluently communicate in English, Sinhalese which makes me a preferred choice for multicultural customer service environment
• Punctual and Reliable: With a great attendance record during my employment, I was able to ensure reliability and a high degree of responsibility by taking various challenging tasks.
• Flexible: I well and truly understand the need to remain flexible in order to support last-minute demands in retail/hospital environments and constant changes in shift timings. Comfortable with swapping shifts with others in certain circumstances.
• Time Management: Dedicated on performing tasks on time. Good time management skills as I do keep track of activities and setting deadlines.