Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tierney Baker

Bethania ,QLD

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

2
2
years of professional experience

Work History

Retail Worker

Woolworths Group
03.2022 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Improved customer satisfaction by promptly addressing and resolving refund inquiries and disputes.

Cashier

Mcdonalds
11.2021 - 03.2022
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Education

Year 10

Loganlea State High School
Loganlea, QLD

Skills

  • Stock replenishment
  • Professional Appearance
  • Store maintenance
  • Cash Handling Accuracy
  • Reliability and punctuality
  • Patience and Empathy
  • POS System Operation
  • Complaint Handling
  • Cash Register Operation
  • Retail transactions processing
  • Payment Processing
  • Customer Assistance
  • Multitasking
  • Teamwork and Collaboration
  • Excellent Communication
  • Team Supervision
  • Engaging with Diverse Customers

Timeline

Retail Worker

Woolworths Group
03.2022 - Current

Cashier

Mcdonalds
11.2021 - 03.2022

Year 10

Loganlea State High School
Tierney Baker