Tierney Baker
Bethania ,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Retail Worker
Woolworths Group
03.2022 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Improved customer satisfaction by promptly addressing and resolving refund inquiries and disputes.
Cashier
Mcdonalds
11.2021 - 03.2022
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Collaborated with team members to ensure smooth operations during peak hours.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Education
Year 10
Loganlea State High School
Loganlea, QLDSkills
- Stock replenishment
- Professional Appearance
- Store maintenance
- Cash Handling Accuracy
- Reliability and punctuality
- Patience and Empathy
- POS System Operation
- Complaint Handling
- Cash Register Operation
- Retail transactions processing
- Payment Processing
- Customer Assistance
- Multitasking
- Teamwork and Collaboration
- Excellent Communication
- Team Supervision
- Engaging with Diverse Customers
Timeline
Retail Worker
Woolworths Group
03.2022 - Current
Cashier
Mcdonalds
11.2021 - 03.2022
Year 10
Loganlea State High School