Tim Christmann

I worked in two environments mainly at hotel sorrento.

The first being the pool bar in which my key responsibilities where:

• Customer Service: Greet guests with a warm and friendly attitude, ensuring a welcoming environment.
• Drink Preparation: Mix and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, mocktails, and specialty drinks.
• Order Management: Take and process drink orders efficiently and accurately.
• Inventory Management: Monitor and maintain inventory levels of bar supplies and ingredients. Conduct regular stock checks and place orders as needed.
• Cleanliness: Maintain cleanliness and organization of the bar area, including washing glassware and keeping surfaces sanitized.
• Team Collaboration: Work closely with other bar staff and hotel team members to ensure smooth operations and excellent guest experiences.

And my second job was food/drinks running in which my responsibilities where:

• Delivery: Promptly deliver food and drinks from the kitchen and bar to guests’ tables and rooms.
• Customer Service: Ensure a high level of customer satisfaction by addressing guest requests and concerns promptly and courteously.
• Assistance: Assist waitstaff and bartenders with their tasks, including refilling drinks, restocking supplies, and preparing areas for service.
• Communication: Communicate effectively with kitchen and bar staff to ensure smooth operations and timely service.

• Coordinate and assist with the setup and arrangement of the venue for funeral services.
• Ensure the venue is clean, well-maintained, and set up according to the family's preferences.
• Manage audio-visual equipment and technology for presentations and tributes.
• Handle administrative tasks such as record-keeping, inventory management, and scheduling.
• Transporting certain items to different venues when the customer wishes it. Mostly transporting a picture to a selected restaurant.