TIMOTHY HUI

• Strengthened AML/CTF compliance by conducting comprehensive AML/KYC risk assessments and oversight, ensuring alignment with AUSTRAC rules and internal compliance frameworks.
• Improved investor due diligence by validating and cross-referencing AML/KYC data against investor documentation, reducing data inconsistencies and regulatory risk.
• Enhanced data integrity by leading client data remediation and KYC refresh activities, ensuring accuracy and completeness of existing investor records.
• Perform quality assurance reviews to ensure accuracy, timeliness, and consistency of team deliverables.
• Delivered critical gap analysis of AML/KYC processes, providing senior management with actionable recommendations that improved the robustness of the AML/CTF Program.
• Strengthened governance and assurance frameworks by completing end-to-end AML/KYC assurance reviews across three distinct business lines: Managed Investment Funds, Non-Bank Commercial Lending (>$20M), and Arch Finance (Private Credit <$10M).

Project: ASB Bank (New Zealand) – Subsidiary of Commonwealth Bank of Australia

• Investigated PEP status using Netreveal, LSEG World-Check and OSINT, producing evidence-based reports aligned with compliance expectations.
• Involved in a high-profile PEP screening project, achieving 100% customer base coverage within agreed timelines and budget.
• Optimized Standard Operating Procedures (SOPs) by strategically reordering and refining key process steps, resulting in a 10% increase in operational efficiency and a 5% reduction in error rates.
• Expanded and refined the PEP Occupation List, reducing enquiries to the ASB Financial Crime Team by 20% and improving screening accuracy.
• Managed a team of four analysts, providing mentorship and guidance that improved project turnaround times by 15% through effective use of open-source investigation increasing False-Positive results.
• Designed and implemented training programs on PEP screening, enhancing team capability and accuracy in handling high-risk cases.
• Consistently recognised by the client and senior management for outstanding contributions to the success of the project.
• Prepared structured reports and delivered clear, concise summaries of complex findings to support decision-making and case conclusions.
• Delivered clear, concise, structured reports to senior management and client stakeholders.

Project: OFX – Global Online Money Transfer and Foreign Exchange Company

• Provided strategic KYC and compliance guidance for the development of a new product, the Petty Cash Card, ensuring regulatory alignment, effective risk mitigation, and operational readiness.

Responsibilities

• Conducted structured interviews to assess candidates for Junior Financial Crime Analyst and Financial Crime Analyst roles, contributing to effective hiring decisions.
• Demonstrated strong time management and prioritisation skills, effectively balancing competing priorities and delivering results under pressure.
• Authored training material for KYC/Customer Due Diligence onboarding.

• Ensured strict adherence to AML/CTF legislation and compliance obligations conducting risk-based KYC/OCDD analysis for identification and resolution of potential compliance issues.
• Received a merit in the ICA certification for KYC which is globally recognised.
• Quality Control: Checked work produced by team members, providing feedback, and offering ongoing training.
• Recognised for collaboration and ongoing performance efforts, contributing to the team’s achievement of a 10% increase in overall efficiency, as acknowledged by a team award.
• Demonstrated exceptional attention to detail and analytical skills, achieving a 15% increase in the number of cases completed compared to the team average.
• Performed customer interviews for KYC refresh/OCDD, proactively staying informed about evolving regulations through diligent research of regulatory bulletins. Significantly contributed to a 20% improvement in compliance awareness within both internal and external teams, leading to expedited completion of KYC Refresh/OCDD processes.

• Liaise with both Internal Staff and External retail banking clients to assist with banking related enquiries to provide the most effective outcome within the Commonwealth Bank framework, whilst enriching the customer experience.
• Assisted retail banking clients with enquiries, ensuring compliance with KYC and AML/CTF requirements while enhancing customer experience.
• Increased branch quarterly sales by 15% through product training and leadership initiatives.
• Ongoing training and upskilling in relation to KYC and AML/ CTF risk and procedures.
• Provided Chinese translation support for internal and external stakeholders, improving communication and service delivery.
• Conducted in-depth financial interviews to assess customer needs and provide tailored solutions.