Toby McAleer-Harding
Perth,WA
Summary
Passionate fitness enthusiast with a proven customer-centric approach, adept at teamwork, and effective communication. Energetic manager skilled in sales, lead generation, marketing, social media, engagement, and client retention. Committed to continuous growth, aspiring to become a sports nutritionist while pursuing a fervent love for fitness and holistic well-being.
Overview
5
5
years of professional experience
Work History
WA Regional Manager
Think Fitness
Perth, WA
12.2023 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a supportive environment for members and staff
- Oversee Area and Club Managers for the best performance for each club
- Maintained relationships with businesses for the benefit of each club
- Oversaw marketing to bring in lead flow for each club
- Establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Studio Manager
BFT Town Hall
Sydney, NSW
06.2023 - 12.2023
- Ensured compliance with industry standards and best practices in media production.
- Developed efficient workflow processes for content creation, new member onboarding and outreach
- Supervise a team of trainers to perform best during group fitness sessions
- Generating good lead flow to turn these leads into members
- Coordinated daily studio operations, including scheduling, staff management and customer service.
Head Trainer
F45 Sydenham
Christchurch, New Zealand
01.2023 - 06.2023
- lead trainers and workouts,
- manage schedules,
- nurture a positive work environment
- drive sales through lead conversion, and oversee comprehensive marketing and social media.
Studio Manager
9Rounds Ferrymead
Christchurch, NZ
11.2020 - 01.2023
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Oversee staff to make sure they had high energy and enthusiasm
- Generated lead flow to turn leads into members and constantly build the business
- Engage social media by making engaging, comedic, and informative reels
- Write good workouts for members to enjoy
Trainer
9Rounds Ferrymead
New Zealand
04.2019 - 11.2020
- Commenced as a vibrant trainer at 9rounds, excelling in energetic client interactions, impactful workout demonstrations, and refining boxing/kickboxing techniques
- Played a pivotal role in lead conversion, sales, and behind-the-scenes administrative functions
- Wrote fun workouts and engaged is those workouts with energy and enthusiasm to show members to have a good time
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Education
Bachelors in Sports Coaching - Leadership and Management
University of Canterbury
Christchurch11.2022
Certificate in Nutrition - Sports Nutrition
Sports Nutrition
Christchurch07.2022
Level 6 Diploma in Sports Coaching and Human Performance -
New Zealand Institute of Sports
Christchurch12.2020
Level 5 Diploma in Management and Exercise Prescription -
New Zealand Institute of Sports
Christchurch12.2019
Skills
- Customer Service
- Team Player
- Reliable
- Dedicated
- Effective Communication
- Time Management
- Self Motivated
- Operations
- Strategic Planning
- Staff Management
- Staff Training and Development
- Goals and performance
Accomplishments
- Finalist 9Round Australia/ NZ trainer of the year
- Finalist BFT Australia/ NZ Manager of the year
- Winner BFT Club Community of the year
- 91% Sales record over all 4 years of management
- Distinction with my Bachelors
Timeline
WA Regional Manager
Think Fitness
12.2023 - Current
Studio Manager
BFT Town Hall
06.2023 - 12.2023
Head Trainer
F45 Sydenham
01.2023 - 06.2023
Studio Manager
9Rounds Ferrymead
11.2020 - 01.2023
Trainer
9Rounds Ferrymead
04.2019 - 11.2020
Bachelors in Sports Coaching - Leadership and Management
University of Canterbury
Certificate in Nutrition - Sports Nutrition
Sports Nutrition
Level 6 Diploma in Sports Coaching and Human Performance -
New Zealand Institute of Sports
Level 5 Diploma in Management and Exercise Prescription -
New Zealand Institute of Sports