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Toni-Jalaine Tahere
Forestdale,Australia
Summary
Dynamic professional with a strong background in employment services, hospitality, and administration. Demonstrated ability to adapt to change and solve complex problems effectively. Recent relocation to Perth and personal commitments have enhanced time management and organizational skills.
Overview
10
10
years of professional experience
Work History
Employment Consultant
APM
Perth, WA
02.2026 - Current
- Assisted clients in identifying career goals and job opportunities.
- Assisted clients in developing realistic career objectives based on their qualifications, experience and personal goals.
- Utilized job placement software to track client progress effectively.
- Monitored clients' progress after placement to ensure successful integration into their new roles.
Employment Consultant
APM
Alice Springs, Australia
08.2023 - 12.2024
- Delivered intensive case management, improving participant engagement and job readiness
- Tracked participant progress and compliance requirements, enhancing accountability and program effectiveness
- Managed caseload of 80–100 participants, ensuring accurate case documentation to facilitate participant support
Barista
The Daily Pour
Carlisle, Australia
08.2021 - 08.2023
- Crafted high-quality coffee beverages while delivering exceptional customer service to enhance customer satisfaction
- Trained junior staff on proper procedures and customer interactions while enforcing hygiene standards for a safe work environment
- Oversaw cash handling and end-of-day balancing to ensure accurate financial reporting
Receptionist
Ward Keller
Alice Springs, Australia
10.2020 - 02.2021
- Answered calls and greeted clients to create welcoming environment
- Created a positive first impression for clients upon arrival. and visitors with professionalism and courtesy.
- Managed multi-line phone system to direct calls efficiently.
- Coordinated appointment bookings to enhance client service efficiency. and coordinated office administration tasks to ensure smooth daily operations
- Scheduled appointments and coordinated meeting logistics for staff.
Debtor
Harvey Norman
Alice Springs, Australia
07.2018 - 10.2020
- Managed debtor accounts and negotiated payment arrangements to facilitate timely collections
- Maintained accurate collections records to support financial reporting and decision-making
- Fulfilled routine responsibilities to ensure smooth operations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Receptionist
Rodney Wayne
Auckland, New Zealand
03.2016 - 06.2018
- Delivered front-desk customer service and scheduled appointments to enhance visitor experience
- Handled multiple phone lines, ensuring effective call routing to appropriate staff members.
- Assisted visitors by providing directions to various departments, enhancing their experience.
- Scheduled appointments and maintained calendar for staff members.
- Maintained accurate records and processed payments to ensure seamless transactions
Education
Certificate in Hospitality Level 3 -
NZMA School of Hospitality and Business
Skills
- Role modelling
- Record accuracy
- Microsoft Office Suite
- Customer service excellence
- Customer support
- Inventory management
- Time management
- Adaptability to change
- Professional communication
Timeline
Employment Consultant
APM
02.2026 - Current
Employment Consultant
APM
08.2023 - 12.2024
Barista
The Daily Pour
08.2021 - 08.2023
Receptionist
Ward Keller
10.2020 - 02.2021
Debtor
Harvey Norman
07.2018 - 10.2020
Receptionist
Rodney Wayne
03.2016 - 06.2018
Certificate in Hospitality Level 3 -
NZMA School of Hospitality and Business