Over 13 years of experience as a community support worker, providing daily assistance to diverse clients. Proven ability to communicate effectively and document client progress, leading to enhanced health outcomes. Strong commitment to improving client well-being through empathetic support and reliable service delivery.
Overview
32
32
years of professional experience
Work History
Community Support Worker
southern cross care
Bunbury, WA
08.2012 - Current
Caring for clients in their homes, assisting with personal care tasks, including showering, grooming, and toileting, and meal preparation.
Administered medication following the correct procedure and guidelines, and care plans to ensure safety and compliance.
Provided emotional and social support during daily living activities to promote well-being, and transported clients to appointments on time.
Maintained adherence to clients' care plans, resulting in improved health outcomes.
Communicating with the care coordinator regarding the client's needs or changes.
Documenting dated notes, incident reports, skin reports, progress accurately, and following a digital schedule and care plan autonomously. Reported concerns about clients to the care coordinator promptly for timely interventions.
Childcare Educator/qualified educator
bunbury childcare, Early stars childcare, Online care child centre
Bunbury, WA
06.2000 - 08.2012
Created engaging educational activities for various age groups to enhance learning experiences alongside a qualified carer.
Supervised children's safety and well-being during daily routines to ensure a secure environment.
Collaborated with parents to effectively support child development objectives.
Transported children to and from school, maintaining punctuality and safety.
Following policies and procedures, organizing weekly programs, recording observations, organizing staff and activities for the day.
Participated in the accreditation process to ensure a high workplace standard.
Cafe Worker
cafe koombana
Bunbury, WA
01.2000 - 12.2000
Prepared and served beverages and food items to customers promptly.
Maintained cleanliness and organization of the cafe environment daily.
Engaged with customers, providing excellent service and addressing inquiries.
Operated coffee machines and kitchen equipment following safety protocols.
Assisted in managing inventory and restocking supplies as needed.
Kitchen Staff Member
Bunbury nursing home
Bunbury, WA
03.1994 - 10.1996
Prepared nutritious meals following dietary guidelines for residents' health needs.
Maintained kitchen cleanliness by regularly sanitizing surfaces and equipment.
Assisted in meal plating and presentation to enhance dining experience.
Followed safety protocols to prevent accidents and ensure safe food handling.
Monitored food inventory and reported shortages to management for restocking.
Cleaned and sanitized frequently to maintain health code standards.
Followed health and safety guidelines for food preparation and service.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Carried out basic cleaning duties such as sweeping floors, washing dishes .
Education
First Aid CPR Course
St John WA
Bunbury, WA
02-2025
Understanding Alzheimer's Educate Australia
Alzheimer's Australia
Bunbury, WA
08-2017
Certificate 111 in Home And Community Care
Health Training Australia
Bunbury, WA
10-2015
Diploma Children's Services
TAFEWA South West Regional
Bunbury, WA
04-2008
Community Children Services Cert 111
South West Regional College
Bunbury, WA
12-2001
Food Service Planning For Childcare Centres
Health West
Bunbury, WA
04-2001
Skills
Client care
Medication administration
Accurate documentation
CPR and first aid certified
Licensed Australian driver with no suspensions
Awareness of mental health
Able to work independently
Able to communicate, follow, and give clear instructions
Reliability
Multitasking
Time management abilities
Safety supervision
Affiliations
I enjoy spending time with my loved ones, gardening, cooking, camping, and attending to my chickens, all 12 of them.
references:
Natalie Fay, manager, 0408 736, 597
Christina Marshall, business service officer, 0467 673 685
Timeline
Community Support Worker
southern cross care
08.2012 - Current
Childcare Educator/qualified educator
bunbury childcare, Early stars childcare, Online care child centre