Tracy Moloney
Rothwell,QLD
Summary
I’m a personable, honest and reliable individual with a strong work ethic and have excellent attention to detail with any job. I have the ability to adapt to new environments. I am a friendly outgoing person and have a positive outlook on life. I also enjoy meeting and working with new people. 6 months ago, it was my goal to Work with the elderly. I didn’t start this career in Tweed heads as I knew we were buying a house in this area. I have always had a soft spot for the elderly. I have helped Neighbours and my grandmother with daily duties and showering and that fuelled my passion for this career even more. When it comes to work, I stand very firm on client Care and support. Skilled in both team collaboration and self motivated learning, always aiming to exceed client expectations.
Overview
11
11
years of professional experience
Work History
Cleaner
Pyramid Caravan Park
09.2024 - 12.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
Commercial and Domestic Cleaner
Tweed Border Cleaning Services
11.2019 - 06.2024
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
- Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
- Accommodated special requests from clients, tailoring cleaning services to their specific needs.
- Performed laundry tasks including washing, drying, folding, ironing clothes following specific client instructions on clothing care maintenance.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Domestic and Commercial Cleaner
Worked for Myself
01.2014 - 11.2019
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
- Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
- Elevated customer experience in commercial spaces by ensuring all areas were visually appealing and odor-free.
- Reduced spread of germs in communal areas, such as kitchens and bathrooms, by implementing rigorous disinfection practices.
- Increased client satisfaction by providing thorough cleaning services tailored to individual business needs.
Education
Distinction - Hairdressing
Northern Beaches TAFE
Sydney, NSW11.1995
Skills
Scheduling
Quality Assurance
Client relations
Client Service
Self motivated
Motivated to learn new skills
Volunteering
2yrs volunteering at church playgroup when my kids were young.
5yrs volunteering at the kids primary School
- Class reader
- Class help
- Canteen
- School banking
- Covering books for the library
- Uniform shop
- Organising and running stalls for school fundraisers.
Timeline
Cleaner
Pyramid Caravan Park
09.2024 - 12.2024
Commercial and Domestic Cleaner
Tweed Border Cleaning Services
11.2019 - 06.2024
Domestic and Commercial Cleaner
Worked for Myself
01.2014 - 11.2019
Distinction - Hairdressing
Northern Beaches TAFE
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