Trent MacDonald
Wagga Wagga,NSW
Summary
Results-driven team leader specializing in customer support and quality assurance. Demonstrated success in training staff, optimizing inventory management, and enhancing operational efficiency. Achievements include significant improvements in service quality and financial performance.
Overview
5
5
years of professional experience
Work History
2IC Manager
Farmers Home Hotel
Wagga Wagga, NSW
07.2025 - Current
- Assisted in managing daily operations of the hotel's restaurant and bar.
- Supported training and development of new team members in service standards.
- Coordinated inventory management for beverage supplies effectively.
- Handled customer inquiries and resolved issues promptly to enhance experience.
- Managed financials efficiently.
Concrete Pump Linesman
LBCP
Wagga Wagga, NSW
07.2023 - 11.2024
- Operated concrete pump equipment on various construction sites.
- Maintained and inspected pump lines for safety and efficiency.
- Collaborated with team members to ensure timely project completion.
Bartender
The VIctoria Hotel
Wagga Wagga, NSW
01.2021 - 04.2022
- Prepared cocktails and beverages according to established recipes and standards.
- Provided excellent customer service in a fast-paced bar environment.
- Assisted in training new bartenders on procedures and drink preparation.
Education
RSA And RCG -
Centre For Training
Wagga Wagga NSW01-2019
Certificate III in Retail -
Riverina Community College
Wagga Wagga NSW01-2019
Year 12 -
Kildare Catholic College
Wagga Wagga NSW01-2017
Skills
- Inventory and financial management
- Customer service and support
- Team training and development
- Operations coordination
- Quality assurance
- Communication skills
References
Chaniese Bathis - Licensee of Farmers Home Hotel
0428813292
Rebecca Heenan - Manager of Farmers Home Hotel
0422910701
Timeline
2IC Manager
Farmers Home Hotel
07.2025 - Current
Concrete Pump Linesman
LBCP
07.2023 - 11.2024
Bartender
The VIctoria Hotel
01.2021 - 04.2022
RSA And RCG -
Centre For Training
Certificate III in Retail -
Riverina Community College
Year 12 -
Kildare Catholic College