Tri Nang Ly
Melbourne,Victoria
Summary
Dynamic sales assistant with a proven track record at Cotton On, excelling in customer engagement and relationship building. Adept at inventory management and maintaining a pristine environment, I consistently enhance the shopping experience, driving customer loyalty and satisfaction. My adaptability and professionalism ensure exceptional service in fast-paced settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Assistant
Cotton On
HO CHI MINH
09.2024 - 01.2025
- Assisted customers with product selection and inquiries.
- Collaborated with team members to enhance customer experience.
- Provided support during promotional events and sales initiatives.
- Engaged with customers to build rapport and loyalty.
Barista
Highlands Coffee
HO CHI MINH
03.2024 - 07.2024
- Prepared high-quality espresso drinks following standard recipes and procedures.
- Maintained cleanliness of work area, equipment, and customer seating.
- Assisted customers in menu selection and provided excellent service.
Education
Diploma of Business - Business/Commerce
Monash College
Docklands, VIC09-2025
Skills
- Customer service
- Inventory management
- Customer assistance
- Relationship building
- Professionalism
- Store cleaning
- Customer engagement
- Adaptability and flexibility
Certification
- Certificate in Barista
- Certificate of RSA
Custom
2,2,5,3
Accomplishments
- Employee of the month in Highlands Coffee
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Chinese (Mandarin)
Limited
Chinese (Cantonese)
Professional
Personalities/Characteristics
Energetic
Polite
Hard-working
Self-motivation
Timeline
Sales Assistant
Cotton On
09.2024 - 01.2025
Barista
Highlands Coffee
03.2024 - 07.2024
Diploma of Business - Business/Commerce
Monash College
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