Trinity-jaye Lamont
Perth,WA
Summary
Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Overview
4
4
years of professional experience
Work History
Retail Sales Assistant
Lorna Jane
Joondalup, WA
10.2021 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Issued receipts and processed refunds, credits or exchanges.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Tracked down hard-to-find merchandise at diverse locations.
Retail Sales Assistant
Jay Jays
Clarkson, WA
03.2021 - 08.2022
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Greeted customers and helped with product questions, selections and purchases.
- Issued receipts and processed refunds, credits or exchanges.
- Logged reports, expenses, receipts and sales documents into digital database.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Sandwich Artist
SUBWAY®Restaurants
Yanchep, WA
04.2017 - 07.2019
- Assisted customers in choosing menu items by providing food complementing information.
- Trained team members to prepare sandwiches and other items according to instructions.
- Greeted guests, promoted specials and took orders.
- Shared information with customers about menu items, preparation methods and ingredients.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Bachelor of Science - Nursing Science
Edith Cowan University
Perth, WASkills
- POS Software
- Adaptable and Flexible
- Merchandise Receiving and Handling
- Merchandise Recommendations
- Ability to Lift 40 pounds
- Store Policies and Procedures
- Available Nights, Weekends and Holidays
- Excellent Written and Verbal Communication
- Payment Processing
- Building Customer Relationships and Loyalty
- Flexible Hours
- Reliable and Responsible
- Honest and Ethical
- Cash Handling
Accomplishments
- C-Class Drivers License
- Resolved product issue through consumer testing.
- Supervised team of staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Retail Sales Assistant
Lorna Jane
10.2021 - Current
Retail Sales Assistant
Jay Jays
03.2021 - 08.2022
Sandwich Artist
SUBWAY®Restaurants
04.2017 - 07.2019
Bachelor of Science - Nursing Science
Edith Cowan University