Tshering Yangden
Perth,Australia
Summary
Passionate life learner with an eye for details, a positive attitude and a progressing creativity level. I have owned and operated a small cafe for more than 2 years. I have the experience and confidence to create and produce a variety of warm, cold, alcoholic and non-alcoholic beverages. I have the proper knowledge and skills to produce a range of intercontinental food, desserts, sweets and savoury and have also invented my own dishes. I can multitask, properly manage time, maintain cleanliness and work in a team. Friendly with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Overview
5
5
years of professional experience
Work History
Cafe Worker
Como The Treasury
08.2023 - Current
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Provided excellent customer service by addressing customer inquiries and concerns.
- Served as a knowledgeable resource on menu items for customers seeking assistance or recommendations based on preferences or dietary restrictions.
- Prepared and served beverages and food items according to established recipes.
- Managed cash transactions and maintained accurate cash drawer.
- Assisted in maintaining cleanliness and orderliness of the café.
- Collaborated with team members to meet customer service goals.
- Brewed coffee and tea and changed out drink station syrups.
FNB, The Post
Como The Treasury
07.2023 - 08.2023
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Provided excellent customer service by addressing customer inquiries and concerns.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
- Prepared and served beverages and food items according to established recipes.
- Managed cash transactions and maintained accurate cash drawer.
- Assisted in maintaining cleanliness and orderliness of the café.
- Collaborated with team members to meet customer service goals.
Cafe Operator
The Green Tara
10.2021 - 05.2023
- Produced and distributed various coffee according to the demands of the clients and their request for specific artworks
- Skilled in baking various sweet and savoury items including but not limited to cakes, pastries, bread, desserts, savoury items, and intercontinental dishes.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Actively participated in cross-functional teams, contributing valuable input on process improvements and best practices for overall operational success.
Barista/Baker
SKY Bakery
08.2019 - 06.2021
- Produced and distributed various coffee according to the demands of the clients and their request for specific artworks
- Skilled in baking various sweet and savory items including but not limited to cakes, pastries, bread, desserts, savory items, and intercontinental dishes.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
Education
MBA -
Murdoch University
BBA - Marketing
Royal Thimphu College
Bhutan07.2019
High School Diploma -
Drukgyel High School
Bhutan12.2015
Skills
- Surface cleaning
- Preventing Food Spoilage
- Calculating Bills
- Beverage Crafting
- Teamwork and Collaboration
- Front of House Management
- Weighing and Measuring
- Stocking and Replenishment
- Food Handler Certified
- Cake Decoration
- Food safety knowledge
Languages
English
Native or Bilingual
Tibetan
Native or Bilingual
Hindi
Full Professional
Nepali
Full Professional
References
Kinley Om from SKY Bakery
kinlyom@gmail.com +975 17607254
Khentruel Rimpoche from The Green Tara
+975 17332682
Pema Yangzom, COMO the treasury WA
+0452 209 663
Lawson Boon, Duty Manager, Caped Aired Room
lawson.boom@comohotels.com
Timeline
Cafe Worker
Como The Treasury
08.2023 - Current
FNB, The Post
Como The Treasury
07.2023 - 08.2023
Cafe Operator
The Green Tara
10.2021 - 05.2023
Barista/Baker
SKY Bakery
08.2019 - 06.2021
MBA -
Murdoch University
BBA - Marketing
Royal Thimphu College
High School Diploma -
Drukgyel High School
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