Summary
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Tshering Yanki

Food coo-wooker
Stirling,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Creative cook with extensive experience in high-volume restaurant environments. Outstanding management skills with strong knowledge of food safety and sanitation practices. Efficient and committed to delivering excellent customer service.

Work History

Guest Experience Maker

Six Senses Resort and Spa
Thimphu, Bhutan , Thimphu
01.2022 - 12.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

KFC fast food

KFC Singapore
Paya Lebar, Singapore, Paya Lebar
Nov.2019 - Dec.2021
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Maintained a clean and organized workspace, contributing to a positive and safe work environment.
  • Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Completed orders within established timeframes, meeting customer expectations for prompt service.

Customer Care Service Representative

Grand Hyatt Resort and Spa
Goa, India, Goa
05.2015 - 09.2019
  • Improved customer satisfaction by addressing and resolving complex issues in a timely manner.
  • Maintained customer records by updating account information.
  • Maintained high-quality service standards with thorough knowledge of company products, policies, and procedures.
  • Cultivated strong relationships with clients through proactive outreach efforts, ultimately driving repeat business opportunities.
  • Collaborated with cross-functional teams to resolve customer issues quickly and efficiently.

Education

Bachelor of Arts - Hospitality Management

Good Shepherd Institute of Hospitality Management
Kalimpong, India.
06.2013

Skills

  • Reservation software knowledge
  • Customer Relations
  • Strong negotiation
  • Travel industry knowledge
  • Telephone reservations
  • Hotel accommodations
  • Detail Oriented
  • Guest Tours
  • Proficient in using POS

Languages

English
Full Professional
Hindi
Limited Working
Nepali
Limited Working

Reference

Mrs.Mass Lee - sg0540r@kfc.com.sg - # 006597454586 - GM KFC.

Mr.Tshering Penjor - cringpenjor007@gmail.com - # 0097516910171 - HRO Six Senses Resort and Spa.

Mrs.Namgay Zam - namjaimo11@gmail.com - #0097517779157 - HR Olathang Hotel.

Timeline

Guest Experience Maker

Six Senses Resort and Spa
01.2022 - 12.2023

KFC fast food

KFC Singapore
Nov.2019 - Dec.2021

Customer Care Service Representative

Grand Hyatt Resort and Spa
05.2015 - 09.2019

Bachelor of Arts - Hospitality Management

Good Shepherd Institute of Hospitality Management

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Tshering YankiFood coo-wooker