Tu (Vivian) Nguyen
Perth,WA
Summary
Experienced retail sales assistant with strong customer service, cash handling, and visual merchandising skills. Known for punctuality, clear communication, and creating welcoming shopping experiences. Always pay attention to details and willing to learn new things to improve my skills.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Retail Sales Assistant
Mazzucchelli's Jewellers
Perth, WA
02.2023 - 02.2024
- Provided customer service by greeting customers and answering product questions to facilitate accurate product selection and purchases.
- Processed sales transactions accurately through point-of-sale systems to maintain transaction accuracy.
- Provided customer assistance with jewellery selections using product knowledge and personalized service.
- Supported stock replenishment, tagging, and inventory organization.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Improved store appearance with effective merchandising and creative displays.
Kitchen Hand
Zest Cafe
Dianella, WA
11.2018 - 11.2022
- Prepared ingredients, washed produce, and organized mise en place for efficient service.
- Sanitized utensils, dishes, and cooking surfaces following hygiene and compliance procedures.
- Maintained clean prep areas, workstations, and kitchen equipment to support food safety standards.
- Restocked dry goods, refrigerated items, and consumables to prevent service delays.
- Assisted chefs during peak periods by prioritizing urgent tasks and streamlining kitchen workflow.
Shop Assistant
Chemist Warehouse
Mirrabooka, Wa
06.2013 - 12.2016
- Processed sales transactions accurately using point-of-sale systems and EFTPOS.
- Assisted customers with product location, pricing, and general store enquiries.
- Replenished shelves and maintained effective stock rotation across high-volume categories.
- Merchandised promotional displays to support planogram compliance and store presentation.
- Checked ticketing, pricing, and product placement for accuracy and consistency.
- Collaborated with team members to deliver efficient service during busy shifts.
Shop Assistant
Dianella Poutry
Dianella, WA
04.2011 - 03.2013
- Serving customers and checking incoming orders and organizing new stock.
- Maintained clean, organized sales floor standards throughout trading periods.
- Completed daily tasks accurately and on time to support shop needs.
Education
BBA - Business Administration
Huflit University
Ho Chi Minh City, Vietnam09.2010
Skills
- Punctuality
- Cash handling
- Cash register operation
- Goal oriented
- Good communication
- Visual merchandising
- Fashion sense
- Merchandising proficiency
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Retail Sales Assistant
Mazzucchelli's Jewellers
02.2023 - 02.2024
Kitchen Hand
Zest Cafe
11.2018 - 11.2022
Shop Assistant
Chemist Warehouse
06.2013 - 12.2016
Shop Assistant
Dianella Poutry
04.2011 - 03.2013
BBA - Business Administration
Huflit University