Pursuing Bachelor's in Information Technology to become a cyber security expert. Gaining experience in WA security industry. Committed to delivering exceptional service, treating customers like family, and supporting team members and colleagues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer and Crowd Control
Ace Security + Event Services
11.2024 - Current
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Completed full building and grounds patrols to spot and investigate concerns.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Console Operator & Customer Service Assistant
Petro Fuels – Karragullen Station
11.2023 - 05.2024
Delivered excellent customer service by greeting customers, handling queries, and ensuring a positive experience at the station.
Operated the console system, including fuel pump monitoring, EFTPOS/cash transactions, and till reconciliation.
Managed stocking shelves and product displays, ensuring availability, correct pricing, and clean presentation.
Efficiently handled busy peak periods, maintaining accuracy and professionalism under pressure.
Performed Scan Kam compliance checks to ensure store standards, stock rotation, and promotional displays were up to date.
Assisted in maintaining workplace safety and cleanliness, including forecourt checks and hazard reporting.
Domino's Store Team Member
BETTER BITE PTY LTD
10.2023 - 10.2023
Maintained general knowledge of departments to help customers quickly locate products and merchandise.
Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
Education
Bachelor - Information and Communication Technology
Stanley College
Skills
Security guard license
Reliability and punctuality
Customer satisfaction
Customer service
Australian Driving License
CCTV surveillance
Threat assessment
Certification
Security Guard
Security Monitoring
RSA
First Aid
White card
Languages
Hindi
Native or Bilingual
English
Full Professional
Timeline
Security Officer and Crowd Control
Ace Security + Event Services
11.2024 - Current
Console Operator & Customer Service Assistant
Petro Fuels – Karragullen Station
11.2023 - 05.2024
Domino's Store Team Member
BETTER BITE PTY LTD
10.2023 - 10.2023
Bachelor - Information and Communication Technology