Tyler Dowd
Towoomba
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Eager to seek and maintain a full-time trainee position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Retail Sales Assistant
Toymate
06.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items, and join reward programs.
- Located merchandise across various stores to address customer needs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored customers for signs of security concerns and escalated issues to management.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Awarded Employee of the month and Employee of the quarter in the first 12months of being there.
Education
Year 10 -
Euka Future Learning
12.2022
Skills
- Stock Management
- Cash Register Operation
- Stocking and Replenishing
- Payment Processing
- Effective Customer Communication
- Cash Handling
- POS Transactions
- Positive Customer Engagement
- Adaptable and Flexible
- Monitor Security
- Item Ticketing and Pricing
References
Noel Churchill - Store Manager at Toymate
0435511965
Emily Smith - Assistant Store Manager at Toymate
0439169700
Timeline
Retail Sales Assistant
Toymate
06.2022 - Current
Year 10 -
Euka Future Learning
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