Tyler Hood
Lakes Entrance
Summary
- Highly communicative individual with strong interpersonal skills and an ability to adapt to working in team environments. An organised and resourceful worker with experience working in customer service - good communication skills, the ability to work well as part of a team, good literacy and numeracy skills, accuracy and attention to detail, and the ability to use initiative. Personal qualities include attentiveness, initiative, a well-groomed appearance, maturity, a positive attitude and dependability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Technician
RV and Marine East Gippsland
01.2023 - 12.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Car Detailing Manager
Rapture Detailing
07.2022 - 01.2023
- Implemented employee training programs that increased knowledge of industry trends and advanced detailing techniques.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Boosted productivity by monitoring the quality of work performed by detailers and providing guidance when necessary.
Traffic Controller
Traffic Control Victoria
06.2020 - 07.2022
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
Concrete Tank Builder
Concrete Tanks
07.2021 - 10.2021
- Assembled tank components to ensure proper function and safety.
- Improved efficiency by organizing tools and materials for each project.
- Followed blueprints and technical diagrams for accurate tank building.
- Inspected completed tanks for defects, ensuring high-quality products.
Concrete Laborer
East Gippsland Concrete
01.2020 - 06.2020
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Demolished and repaired old concrete surfaces.
- Set wood and other forming materials to prepare for concrete pours.
Customer Service Cashier
Caltex Service Station
02.2018 - 01.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Trade Assistant
Peter Dullard Ford
09.2017 - 01.2018
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Increased customer satisfaction by assisting in delivering projects on time and under budget.
Garden Worker
East Gippsland Shire Council
03.2017 - 07.2017
- Enhanced plant health by implementing proper pruning techniques and weed control methods.
- Ensured safety of staff members through comprehensive training on tool usage, chemical handling, and general workplace procedures.
- Optimized irrigation systems for efficient water use while maintaining optimal plant growth and health.
Dishwasher
Pizza on Myer
06.2016 - 03.2017
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Kitchen Hand
Footbridge Fish and Chips
04.2016 - 12.2016
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Kitchen Hand
Tres Amigos
08.2015 - 05.2016
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Unloading Fish
Fisherman’s Cooperative Lakes Entrance
10.2015 - 03.2016
- Facilitated seamless handover between shifts through clear communication and thorough documentation of completed tasks and pending responsibilities.
- Ensured compliance with company policies and industry regulations during all unloading operations.
Education
Lakes Entrance Secondary College
Lakes Entrance, VICSkills
- Sound Leadership and Team Work Skills, ability to remain focused on assigned tasks, prioritise and organise
- Power Tool Experience
- Communication Skills - Friendly communicator able to interact with a wide range of people
- Time Management - Flexible approach to work and obligations
- Skilful in identifying and attending to problems
- Quick in applying sound mathematical knowledge
- Ability to apply safety measure
- Equipment cleaning
Certification
● Fork lift ● Skid Steer ● Tip Truck
●Front end loader ●Backhoe ● Excavator
●EWP (under 11m) ● Small plant and equipment ●Power tools
●Working from heights ●Spotters ●First aid
●Construction induction ●Traffic control ●Traffic management
Timeline
Service Technician
RV and Marine East Gippsland
01.2023 - 12.2024
Car Detailing Manager
Rapture Detailing
07.2022 - 01.2023
Concrete Tank Builder
Concrete Tanks
07.2021 - 10.2021
Traffic Controller
Traffic Control Victoria
06.2020 - 07.2022
Concrete Laborer
East Gippsland Concrete
01.2020 - 06.2020
Customer Service Cashier
Caltex Service Station
02.2018 - 01.2020
Trade Assistant
Peter Dullard Ford
09.2017 - 01.2018
Garden Worker
East Gippsland Shire Council
03.2017 - 07.2017
Dishwasher
Pizza on Myer
06.2016 - 03.2017
Kitchen Hand
Footbridge Fish and Chips
04.2016 - 12.2016
Unloading Fish
Fisherman’s Cooperative Lakes Entrance
10.2015 - 03.2016
Kitchen Hand
Tres Amigos
08.2015 - 05.2016
Lakes Entrance Secondary College
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