Tyra Borsic
Oxley,QLD
Summary
Enthusiastic and driven hospitality professional with a strong interest in fitness, customer service, and sales. With years of experience working in fast-paced café, bar, and retail environments, I bring excellent communication skills, multitasking ability, and a passion for helping people achieve their goals. I’m now seeking opportunities in the fitness and sales industries where I can apply my customer-focused mindset and continue growing professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bistro Waiter, Gaming Attendant & Bartender
Springfield Tavern
sumner park, QLD
11.2023 - Current
- Delivered exceptional table, bar, and gaming service
- Mixed cocktails, poured beer, served drinks; managed TAB, Keno, and pokies
- Maintained bar and gaming area cleanliness and compliance
- Handled POS transactions and guest complaints efficiently
- Collaborated closely with kitchen and front-of-house teams
Retail Assistant
Supplement Central
06.2023 - Current
- Provided knowledgeable advice on fitness and wellness products
- Processed sales using POS system, managed online orders
- Assisted with inventory, stock replenishment, and store presentation
- Delivered excellent customer service and built product knowledge
- Answered phone and email enquiries; resolved customer issues
- Assisted customers in selecting supplements and health products.
- Managed inventory levels and restocked shelves as needed.
Sales & Event Assistant UM
Aus Fitness Expo
09.2024 - 03.2025
- Assisted with booth setup and pack-down at fitness expo events
- Promoted fitness products and services to attendees
- Engaged with a high volume of customers in a fast-paced expo environment
- Processed on-site sales and provided product demonstrations
- Collaborated with event team to ensure smooth operations and brand representation
- Engaged with attendees, providing information and assistance to enhance their experience.
Shift Supervisor
KFC Restaurant
06.2021 - 09.2023
- Led front and back-of-house operations; trained and coached junior staff
- Handled cash-up, bank deposits, and stock ordering
- Managed drive-thru, dine-in, and online orders
- Ensured compliance with food safety and OH&S standards
- Supervised daily operations to ensure smooth service and food quality.
- Managed inventory levels and coordinated supply orders for kitchen needs.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Waiter & Barista
The Coffee Club
01.2021 - 07.2022
- Greeted and seated guests; took and delivered food/beverage orders
- Operated coffee machine, made iced drinks, and handled food prep
- Maintained cleanliness and ensured exceptional guest service
Education
I've Completed Year 12 -
Runcorn State High School
Runcorn 11-2022
Skills
- High-level customer service & hospitality experience
- Sales & product knowledge (supplements, health)
- Bartending, coffee making & table service
- Stock control & POS system handling
- Strong communication & interpersonal skills
- Ability to work under pressure & multitask
- Quick learner & highly motivated
- Team leadership & morale building
- Payment processing
Certification
- Certificate III in Hospitality
- Certificate III in Business
- Certificate III in Fitness
- RSA (Responsible Service of Alcohol)
- RSG (Responsible Service of Gambling)
- CPR Certification and first aid
- Food Health & Safety Certificate
References
Available upon request
Timeline
Sales & Event Assistant UM
Aus Fitness Expo
09.2024 - 03.2025
Bistro Waiter, Gaming Attendant & Bartender
Springfield Tavern
11.2023 - Current
Retail Assistant
Supplement Central
06.2023 - Current
Shift Supervisor
KFC Restaurant
06.2021 - 09.2023
Waiter & Barista
The Coffee Club
01.2021 - 07.2022
I've Completed Year 12 -
Runcorn State High School
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