Tyson Brown
Summary
Dynamic and detail-oriented professional with experience at Ampol Salt Ash, excelling in system monitoring and customer service. Proven ability to enhance operational efficiency and ensure quality assurance controls. Strong team collaboration and decision-making skills, consistently delivering high-quality results in fast-paced environments.
Diligent , with solid background in communication . Played key role in monitoring system performance and troubleshooting issues to ensure smooth workflow. Demonstrated problem-solving abilities and effective communication skills.
A professional prepared for this role with experience in monitoring and managing customer experience. Strong focus on team collaboration and achieving results. Reliable and flexible, adapting to changing needs. Skilled in troubleshooting, system maintenance, and ensuring operational efficiency. Highly valued for communication, problem-solving abilities, and technical proficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Console Operator
Ampol Salt Ash
Salt Ash
03.2025 - Current
- Trained new staff on product knowledge and sales techniques to improve performance.
- Streamlined inventory management processes, ensuring accurate stock levels and timely replenishment.
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction rates.
- Coordinated with management to implement store policies and maintain operational standards.
Retail Sales Associate
IGA St George’s Basin
St George’s Basin
12.2023 - 01.2025
- Led team in delivering exceptional customer service and enhancing shopping experiences.
- Developed promotional displays that increased product visibility and drove sales growth.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Sales Associate
Cellarbrations Callala Bay
Callala Bay, NSW
02.2023 - 10.2023
- Provided exceptional customer service, enhancing customer satisfaction and loyalty.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Trained new staff on sales techniques and product knowledge, fostering team development.
- Conducted product demonstrations, effectively showcasing features to increase sales engagement.
Short Order Cook
McDonald's Bomaderry
Bomaderry
02.2021 - 10.2023
- Kept kitchen up to code for health and safety inspections.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
Short Order Cook
Hungry Jacks South Nowra
South Nowra
05.2018 - 06.2020
- Kept kitchen up to code for health and safety inspections.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
Education
Bachelor Of Secondary Education - Education
University of Newcastle
NewcastleHigher School Certificate -
Shoalhaven Highschool
East Nowra10.2023
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Reliable and punctual
- Goal oriented
Certification
- NSW Unrestricted Drivers License
- White Card
- Responsible Service of Alcohol
References
Les Corish
St George’s Basin IGA: Owner/Operator
M:0400937745
E:Corish8@bigpond.com
Jodie Cleary
St George’s Basin IGA Deputy Supervisor
M: 0412226701
E: Jojoclear17@gmail.com
Roshan Devulpally
McDonald’s Shift Supervisor
M: +61 431 189 801
E: shan.pal765@gmail.com
Timeline
Console Operator
Ampol Salt Ash
03.2025 - Current
Retail Sales Associate
IGA St George’s Basin
12.2023 - 01.2025
Sales Associate
Cellarbrations Callala Bay
02.2023 - 10.2023
Short Order Cook
McDonald's Bomaderry
02.2021 - 10.2023
Short Order Cook
Hungry Jacks South Nowra
05.2018 - 06.2020
Bachelor Of Secondary Education - Education
University of Newcastle
Higher School Certificate -
Shoalhaven Highschool