Tyson Turner
Bankstown,NSW
Summary
To utilize my skills and provide a professional service to customers by applying and honing my knowledge and working in a challenging and motivating working environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Console operator/all rounder
Foodry
Sydney, NSW
09.2023 - 05.2024
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Collaborated with team members to develop strategies for improving overall console performance and functionality.
- Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
- Acted as a reliable point of contact for external partners, addressing queries and providing information on console operations as needed.
- Maintained detailed documentation of all console-related activities, ensuring accurate record-keeping and facilitating efficient knowledge transfer among team members.
- Enhanced system efficiency by monitoring and maintaining console operations for optimal performance.
sales assistant
BWS
Brisbane, QLD
03.2017 - 11.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Assistant Manager
The Reject Shop
Ayr, QLD
08.2013 - 07.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Certificate II - Hospitality
TAFE
Brisbane, QLD2018
Diploma - Hospitality
Vittiroia Coffee
Brisbane, QLD01.2018
High School -
Northern Beaches State High School
Deeragun, QLD10.2006
Skills
- Communication abilities
- Customer Service
- Decision-Making
- Data Entry
- Multitasking and Organization
- Time Management
- Attention to Detail
References
- Jordan Chappell - Bws, BWS Manager, 0426538352
- Clair holt - The Reject Shop, Manager, 0412304365
Timeline
Console operator/all rounder
Foodry
09.2023 - 05.2024
sales assistant
BWS
03.2017 - 11.2023
Assistant Manager
The Reject Shop
08.2013 - 07.2015
Certificate II - Hospitality
TAFE
Diploma - Hospitality
Vittiroia Coffee
High School -
Northern Beaches State High School