Tzu-wen Fan
Summary
Well-qualified culinary professional with expertise in patisserie and development of new menu items. Excellent multitasking and communication skills. Hardworking, dedicated and knowledgeable professional with exacting standards for food quality and presentation. Possesses strong multi-tasking skills and excellent communication and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Pastry Chef
Tender Trap Restaurant
10.2017 - 12.2023
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Assisted in managing inventory, ensuring optimal freshness and availability of ingredients for daily use.
- Maintained strict hygiene standards within the kitchen, resulting in consistently high health inspection scores.
- Contributed to successful catering events by efficiently preparing large volumes of pastries on time and without compromising quality.
- Demonstrated adaptability by adjusting recipes to accommodate special dietary restrictions and last-minute requests from guests.
- Reduced food waste by repurposing unused ingredients into inventive dishes for staff meals or specials menu items.
- Supported development of new recipes through research, experimentation, and taste testing.
- Implemented creative plating techniques to enhance presentation and elevate guest experience.
- Collaborated with head chef to design innovative seasonal dessert menus that attracted new clientele.
All Rounder
Selene's Chocolate Bar
08.2016 - 10.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information and provided solutions to problems.
Pastry Hand
Hellas Cake
04.2017 - 12.2017
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Reduced assembly time for various products through efficient task prioritization and time management.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
Casual Team Member
Tusk Group
08.2016 - 01.2017
- Provided excellent customer service, resulting in increased repeat business.
- Maintained safe food handling practices, ensuring compliance with health regulations.
- Worked closely with supervisors to meet daily targets without compromising service quality.
- Developed strong relationships with coworkers, fostering a positive work environment that enhanced productivity.
Administrative Officer
LED Saves
04.2016 - 08.2016
- Appointment scheduling and coordination of the liaison between customers and electricians
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Operator/Packer
VisionPak
09.2015 - 04.2016
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Casual Staff
Pho 24
05.2015 - 09.2015
- Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Assisted team members with various tasks for smooth operation and increased productivity.
- Maintained cleanliness and organization of the workspace, promoting a safe and pleasant atmosphere for both staff and customers.
- Contributed to positive customer experiences by addressing concerns and resolving issues promptly.
Blueberry Picker/ Assistant/ Raspberry Picker and Packer
Costa Berry
09.2014 - 02.2015
- Assisted in translation and interpretation and improved the communication between pickers and the supervisor
- Enhanced blueberry yield by meticulously hand-picking ripe fruit and avoiding damage to plants.
- Maintained a clean and safe work environment by following established safety protocols and guidelines.
- Optimized picking techniques for increased efficiency, enabling timely completion of daily quotas.
- Contributed to team success by consistently meeting and exceeding individual picking goals.
Project/ Administration Assistant
National Centre for High-Performance Computing
03.2012 - 01.2014
- Proofread and revised the project documents and reports, and improved the accuracy
- Expedited and organized international conferences and workshops, e.g Southeast Asia International Joint-Research and Training Program (SEAIP) and the Big DATA workshop
- Performed work according to project schedules and established quality standards.
- Handled administrative duties, filing, and errands.
- Improved project efficiency by streamlining administrative processes and implementing time-saving strategies.
Education
Advanced Diploma - Leadership And Management
Hilton Academy
Melbourne07.2022
Diploma in Hospitality -
Academia
Melbourne, VIC01.2019
CertificateⅢ & IV in Patisserie -
Academia
Melbourne, VIC01.2018
CertificateⅢ in Retail-Baking (Combined) -
Baxter Institute
Melbourne, VIC01.2017
Master of Arts, Foreign Literatures & Linguistics -
National Chiao Tung University
01.2013
Bachelor of Arts, English -
Tamkang University
01.2009
Skills
- Multitasking abilities
- Time management
- Problem-solving skill
- Attention to detail
- Microsoft Office
attributes skills
- Multi-tasking and competent at managing responsibilities in a fast-paced environment
- Experience in customer service and administration tasks
- A fast learner with a can-do attitude and a good work ethic
- Enthusiastic, ambitious, and detail-oriented
- Good written and verbal communication skills in English and Mandarin
- Sound knowledge in patisserie and food handling
- Available for immediate start and flexible with shifts
alternate name
Tzu-wen Fan (Skylar)
references
- Chris Moraitis, 0412 223 801, Head Chef and Boss at Tender Trap Restaurant
- Shane McDonald, 0422 313 796, Blueberry Supervisor at Costa Berry
- Troy Hanson, 0401 735 322, Trainer and assessor at Baxter Institute
training
Victorian RSA Certificate
Timeline
Pastry Chef
Tender Trap Restaurant
10.2017 - 12.2023
Pastry Hand
Hellas Cake
04.2017 - 12.2017
Casual Team Member
Tusk Group
08.2016 - 01.2017
All Rounder
Selene's Chocolate Bar
08.2016 - 10.2019
Administrative Officer
LED Saves
04.2016 - 08.2016
Operator/Packer
VisionPak
09.2015 - 04.2016
Casual Staff
Pho 24
05.2015 - 09.2015
Blueberry Picker/ Assistant/ Raspberry Picker and Packer
Costa Berry
09.2014 - 02.2015
Project/ Administration Assistant
National Centre for High-Performance Computing
03.2012 - 01.2014
Advanced Diploma - Leadership And Management
Hilton Academy
Diploma in Hospitality -
Academia
CertificateⅢ & IV in Patisserie -
Academia
CertificateⅢ in Retail-Baking (Combined) -
Baxter Institute
Master of Arts, Foreign Literatures & Linguistics -
National Chiao Tung University
Bachelor of Arts, English -
Tamkang University
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