Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Udari Kalpani

Summary

Dynamic and dedicated professional with a positive attitude and proven customer service skills, honed at Chefforce as a Kitchen Hand. Adept at maintaining kitchen cleanliness and organization while supporting team collaboration. Recognized for enhancing customer experiences and driving sales growth through effective communication and product knowledge.

Overview

12
12
years of professional experience

Work History

Kitchen Hand

Chefforce
02.2025 - Current
  • Maintained cleanliness and organization of kitchen and workstations to ensure food safety compliance.
  • Assisted chefs in food preparation by chopping, slicing, and measuring ingredients accurately.

Housekeeping Room Attendant

Hunter Gateway
02.2025 - Current
  • Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
  • Assisted in restocking supplies and amenities to enhance guest experience.
  • Followed safety protocols for handling cleaning chemicals and equipment.
  • Collaborated with team members to complete daily cleaning tasks efficiently.
  • Reported maintenance issues promptly to ensure guest satisfaction and comfort.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.

Sales Assistant

Link Natural Sri Lanka
12.2023 - 04.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Cashier

Atukorala Supermarket
11.2021 - 10.2023
  • Provided feedback on customer preferences, aiding management in inventory planning and stock replenishment decisions.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty among shoppers.
  • Participated in training new staff on operational procedures and customer service standards, promoting team effectiveness.
  • Conducted market research to identify emerging trends, supporting strategic sales initiatives for targeted promotions.

Sales Supervisor

4ever Skin Naturals
10.2019 - 10.2020
  • Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in sales operations.
  • Maintained product displays and inventory levels, contributing to organized store presentation and accessibility.
  • Collaborated with team members to implement promotional strategies, driving customer engagement and sales growth.

Sales Assistant

Unilever Sri Lanka
08.2013 - 10.2019

Education

Accounting

Balika Maha Vidyalaya Kegalle
Kegalle Sri Lanka

Skills

  • Positive attitude
  • Kitchen cleaning and maintenance
  • Customer service
  • Team collaboration

Reference


Vanessa Rae

Maintenance Supervisor

Contact: 0403850845

Email: Abby.124@outlook.com

Timeline

Kitchen Hand

Chefforce
02.2025 - Current

Housekeeping Room Attendant

Hunter Gateway
02.2025 - Current

Sales Assistant

Link Natural Sri Lanka
12.2023 - 04.2024

Cashier

Atukorala Supermarket
11.2021 - 10.2023

Sales Supervisor

4ever Skin Naturals
10.2019 - 10.2020

Sales Assistant

Unilever Sri Lanka
08.2013 - 10.2019

Accounting

Balika Maha Vidyalaya Kegalle

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Udari Kalpani