Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Umair Huq

Crace,ACT

Summary

I am a dedicated student at the Australian National University, pursuing degrees in Engineering and Applied Data Analytics. With a strong foundation in both technical and analytical skills, I am actively seeking a corporate job or internship in these fields. My academic journey, complemented by hands-on project experience and participation in competitive team-based challenges, has prepared me to contribute effectively to dynamic and innovative environments. I am eager to apply my knowledge and skills to real-world problems and drive impactful results in the industry.

Overview

6
6
years of professional experience

Work History

Food and Beverage Attendant

Tradies Club
05.2023 - Current
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Trained new staff members on company policies and procedures.
  • Observed hotel and gambling floor operations for irregular activities indicative of cheating or illegal behavior.
  • Monitored patrons for signs of compulsive gambling.

Food and Beverage Attendant

Pialligo Estate
01.2023 - 04.2023
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Arranged tables and chairs for special occasions and events.

Food and Beverage Attendant

Pattysmiths
06.2021 - 08.2022
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Trained new staff members on company policies and procedures.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.

Food and Beverage Attendant

KFC
05.2018 - 06.2021
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Trained new staff members on company policies and procedures.

Education

Double Degree Engineering And Adv Computing - Mechatronics And Data Analytics

Australian National University
Canberra, ACT
11.2028

Skills

Adaptability

Active listening

Ability to work under pressure

Ability to work in small and large teams

Communication

Accomplishments

As an active and dedicated student at ANU, I have consistently engaged in extracurricular activities that complement my academic pursuits. I proudly represented ANU on the soccer field, demonstrating teamwork and leadership as a member of the university's soccer team. Additionally, I achieved first place in the PeCan cyber security competition as part of a collaborative team effort, showcasing our collective proficiency in protecting digital environments and solving complex security challenges. My technical acumen was further highlighted when my team secured third place in the competitive Lockheed Martin Asia coding competition, proving our ability to excel in high-pressure, problem-solving scenarios.

Timeline

Food and Beverage Attendant

Tradies Club
05.2023 - Current

Food and Beverage Attendant

Pialligo Estate
01.2023 - 04.2023

Food and Beverage Attendant

Pattysmiths
06.2021 - 08.2022

Food and Beverage Attendant

KFC
05.2018 - 06.2021

Double Degree Engineering And Adv Computing - Mechatronics And Data Analytics

Australian National University
Umair Huq