Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
Generic

Urvashi Gawree

61 Gunnison Loop, Haynes,WA

Summary

Dedicated professional with a solid background in Food and Beverage service. Proven track record in efficiently handling high-volume orders and resolving customer inquiries. Effective in team collaboration and adept at multitasking under pressure. Improved customer satisfaction levels through commitment to quality service delivery.

Overview

3
3
years of professional experience

Work History

F&B Attendant

Zambrero
Subiaco, WA
03.2025 - Current
  • Ensured high-quality service delivery to customers through effective team collaboration.
  • Supported serving staff in accurately presenting well-prepared food orders.
  • Facilitated efficient service via timely and clear communication among team members.

Team Leader

Kickin'Inn Restaurant
Perth CBD, WA
02.2024 - 03.2025
  • Executed training sessions for new hires on restaurant protocols and service excellence.
  • Organized team meetings to review performance and tackle any concerns raised.
  • Managed resolution of customer complaints while upholding high service levels.
  • Evaluated customer service surveys and developed actionable strategies to boost ratings.
  • Promoted a supportive work environment that enhanced collaboration within the team.

Cashier

King Savers
Goodlands, Mauritius
04.2022 - 06.2023
  • Enhanced shopping experience through outstanding customer service delivery.
  • Increased customer satisfaction by personalizing interactions and going the extra mile.
  • Managed inventory effectively by consistently restocking shelves.
  • Facilitated training for new cashiers on customer service standards and register operations.

Education

Certificate Lll In Individual Support

Stanley College
Perth, WA
08-2024

Manual Handling Certificate

Stanley College
Perth, WA
03-2024

High School Diploma -

MP Sharma Jugdambi SSS
Mauritius
06-2021

Universal ICT Education Program Certificate

MP Sharma Jugdambi SSS
Mauritius
05-2015

Skills

  • Problem solving
  • Time management
  • Service quality
  • Hygiene and cleanliness
  • Communication skills
  • Customer relationship management
  • Multitasking efficiency
  • Attention to detail

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Hindi
Professional

Custom

I'm a nature-loving soul with a friendly, open-hearted vibe that draws people in Also thrives on meaningful conversations and delights in meeting new faces, always curious about their stories and perspectives. Always with a smile and like to be surrounded by positivity. I look forward to try new experiences and learn more.

Timeline

F&B Attendant

Zambrero
03.2025 - Current

Team Leader

Kickin'Inn Restaurant
02.2024 - 03.2025

Cashier

King Savers
04.2022 - 06.2023

Certificate Lll In Individual Support

Stanley College

Manual Handling Certificate

Stanley College

High School Diploma -

MP Sharma Jugdambi SSS

Universal ICT Education Program Certificate

MP Sharma Jugdambi SSS

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Urvashi Gawree