Usha Manda

Responsibilities:

• Collaborated with IT administrators to ensure smooth enrollment of staff onto group systems.
• Coordinated repair and replacement of IT equipment according to pre-established maintenance or warranty contracts.
• Maintained asset register, ensuring accurate tracking and management of IT assets.
• Generated reports and performed data analysis on various key areas of business, contributing valuable insights for decision-making.
• Created and maintained comprehensive documentation for IT processes, enhancing clarity and consistency.
• Managed and maintained online Learning Management System, contributing to continuous staff development.
• Contributed to special projects and tasks as requested, showcasing adaptability and versatility

Responsibilities:

• Assisting teachers with classroom management & activities.
• Group teaching & support; Providing inclusion and managing self-contained classroom environment.
• Assisting students in every activity and keeping record, as well as supervising them.
• Educated variety of cultural students, including indigenous children, about Google applications.
• Documenting student progress and communicating with parents to keep them informed.
• Attending training classes, conferences, or faculty meetings.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Handed out classroom materials, like pencils, paper, and crayons.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Graded assignments and reported individual progress to teacher.

Responsibilities:

• Assisted IT team in troubleshooting hardware and software issues, gaining hands-on experience with various technology platforms.
• Participated in setup and deployment of new computer systems and performed basic system configurations.
• Conducted system and network diagnostics, resolving minor technical issues to support smooth functioning of organization.
• Contributed to maintenance of company's IT inventory and asset tracking system.
• Identified compatibility with performance and efficiency goals and tested new software releases for quality assurance purposes.
• Conveyed brief and thorough help through different channels, including telephone, email, and eye-to-eye collaborations.
• Oversaw application monitoring, optimization, and testing.
• Offered training to customers for mobile and web applications.
• Made suggestions for support requests to encourage ongoing improvement.
• Planned and guided installation to configuration phase of setup procedure.